Package has no access to delivery location

[dadub-9800]

Hello. I made a forum post yesterday wondering why my package still wasn't delivered, even though it was at the buyer's post office. Today, a new problem arose when I saw that the package had an attempted delivery. The buyer lives in an apartment so I am wondering if that's the problem. My funds are on hold because I am a new seller and I don't know what to do, considering the buyer doesn't respond to anything.

[mtgraves7984]

As a new seller, I'll tell you that if the buyer never retrieves the package and it is eventually returned to you, you'll need to only refund the item price, less your (wasted) shipping cost. If your funds are still on Hold, the refund will be made from those funds. Upward and onward and all...

Edit to add: my daughter lives in a gated community with cluster mailboxes for tenants. The USPS can deliver no problems.

[dadub-9800]

If it's held at the post office until the estimated funds release date do you still get the money?

[chevymontecarlo88]

Did you choose signature required? Sometimes if no one is there to accept, it will be held at the post office. If you have not already, contact the buyer (via Ebay Messages) and see if they can either pick it up at the post office or have them schedule a day that they will be there. Example. If you have a package that USPS tried to deliver and states it is on hold at the post office (something to that effect) you can go to the USPS website and reschedule the shipment for another future day. This way if the customer works, they can ask for it to be delivered on a Saturday. 

Sometimes if it is a business and they tried to deliver when the business was closed, it will prompt you that message in tracking but typically they try to redeliver it. 

Either way if there was an attempt of delivery, they should of left a note for the buyer. 

Not sure if any of this applies to your deal but stuff i have gone through in the past.

[pagor-70]

I don't see anything on the original listing about a signature being required, so probably not. The buyer doesn't respond to any of my attempts to contact him. The package had its first attempted delivery yesterday, and apparently they will retry today. I am wondering if this could be a scam.