Overcharge

[denisstephenso_7]

I was overcharged 62.00 for a shipping ticket. Crazy. I voided it immediately and waiting for refund. So frustrating. How long does this take and I would like to know why this happened 

[mtgraves7984]

If it was USPS, it takes 2-3 weeks for the refund. 

[kensgiftshop]

Don't know why it happened?

Was all the information entered correct?

[buyselljack2016]

@denisstephenso_7 

why it happened would require more info from you.

size.....  weight............. service selected........  zip from...........   zip to 

[denisstephenso_7]

Sm box containing light weight nativity characters under 4-5 lbs. 

going to Mobile Al

[buyselljack2016]

dimensions entered when purchasing the label were ......................?

service class selected was ............................ ?

ETA .... with correct weight and dimensions Priority Express would be the only service that would be around $62

[mtgraves7984]

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@denisstephenso_7 wrote:

Sm box containing light weight nativity characters under 4-5 lbs. 

going to Mobile Al

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@denisstephenso_7 

For what it's worth... when you mark a 'best answer', you might not have any input from other posters because we think your problem is solved and scroll past it. You might need to address Jack's questions for real answers. Good luck.