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Nwt item returned for refund without tag

Since the tag was removed I can't resell as NWT. What percentage would you refund? Haven't ever had this happen in 10 years. 

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Nwt item returned for refund without tag

Give eBay a call and they will advise you how to proceed. I had a similar situation and they said a full refund wasn't necessary, it has to be returned in the exact same condition as you sent it.
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Nwt item returned for refund without tag

eBay has a chart with guidelines to follow for partial refunds.

 

Scroll down to the section that says refund deduction guidelines and hit the plus sign to expand it.

 

eBay recommends withholding 15-30% for items missing tags so it's up to you to determine how much the resale value of your item is affected by the missing tags.

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Nwt item returned for refund without tag


@wastingtime101 wrote:

eBay has a chart with guidelines to follow for partial refunds.

 

Scroll down to the section that says refund deduction guidelines and hit the plus sign to expand it.

 

eBay recommends withholding 15-30% for items missing tags so it's up to you to determine how much the resale value of your item is affected by the missing tags.


Just adding one small note to this so that you are not surprised ... I am pretty sure it is the case that you will not be refunded eBay fees when you issue a partial refund.

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Nwt item returned for refund without tag

I did a partial refund very recently and my fees were refunded.

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