11-30-2020 08:58 AM
Marking an item as shipped just because you enter a tracking number is not appropriate! I have many sellers who enter a tracking number, mark the item as shipped, but do not actually ship for a week or more after they enter the tracking number (as verified by the carrier they use). Don't mark an item as shipped until it leaves your door. Entering a tracking number and saying shipped just to make yourself look good to Ebay is lacking in integrity!
11-30-2020 09:01 AM
thank you..!!
11-30-2020 09:05 AM
Ebay system automatically marks items as 'shipped' once a label is printed. The only date that should matter to anyone is the last date shown as 'estimated delivery date'. Anything prior to that is a 50/50 proposition anyway as a week lag could very well be the carrier.... as many times tracking does not update until days later or once scanned as 'delivered', then all the tracking will show. USPS tracking is NOT real time tracking.
So...it's not the seller. It's the system.
11-30-2020 09:12 AM - edited 11-30-2020 09:12 AM
Don't blame the sellers for that. Ebay does that the instant you purchase the shipping. Ebay enters the tracking and marks it shipped even before the label is printed. There is no option to turn it off either. The only way is to pay for shipping on the shipper's site of take it to the post office. You then have to enter the tracking and mark it shipped yourself. However, you lose the ebay shipping discount.
Trust my as a seller, I would love to mark it shipped when the carrier picks it up. It leads to unhappy buyers and needs to be changed.
11-30-2020 09:30 AM
You're absolutely right! Good point!
11-30-2020 10:33 AM - edited 11-30-2020 10:34 AM
Gosh -- on my selling ID I always -- every time -- take my sold and packaged items to a local post office the same day I print my mailing/postage label through eBay and/or PayPal. If I get a confirmation that the buyer has paid after the time of day I know my local post office(s) have their last pickup , what I do is wait until the next business day to print my label and take the item to the post office. And then, I'd say about 90% of the time, I send a message to my buyer saying "I just dropped your package at the local post office drop box." Buyers are able to click on that computer-generated tracking number and see whether I really took the package to the post office that same day or whether I waited, as you say, "a week or more."
There is a way, though, for you to make sure the tracking number for your sold item does not get entered into eBay's system. Pack up your package or envelope. Either write the recipient's name and address onto the package/envelope or type and print a label that has only the recipient's name and address.
Take that package/envelope to a post office. Stand in line. Go to the counter and pay for the postage and a tracking number. Your printed receipt will also show the tracking number.
Go back to your home and log back onto your computer. Go to eBay and open your "Sold" items. On each of those "Sold" entries, you will find a place where you can enter the tracking number -- so, you will want to type in that tracking number that shows on your receipt from the post office. Be careful and make sure you type in that long string of numbers accurately.
A lot of sellers don't really have time to do all that, and we still manage to keep our integrity.