Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

My Refund

Well now lets see ..I sold an I tem purchased shipping through eBay ..Mistake #1 apparently ..Shipped it VIA UPS it arrived damaged ..Seller got in touch with me .he sent item back to me I refunded him.I filed damage claim report with UPS .After a co...

"Pending Payment" status still on an international purchase after 8 days

Hello on8 days ago I purchased two items from two different sellers both based in Germany (I'm in the USA). Neither one had shipping to the USA so they sent me an invoice with the shipping price after I won which I then paid. Unfortunately they haven...

Lost postal receipt

l LOST MY POSTAL RECEIPT WITH TRACKING #.. hOW DO i RECORD SHIPMENT SO THAT EBAY KNOWS i SHIPPED THE ITEM?

Parcel Select did not appear as a shipping option when printing label?

I just tried to print out a label using ebay for a sold item, weight 3 pounds, normal dimension box. Although the buyer selected parcel select as the shipping option (and is the option I give to ship my items), it did not appear anywhere as a choice ...

usps said my package was sent to dead mail/recover center in greensboro nc.

My package was in Greensboro on the 11th and now there saying it went to a dead mail recover center, how can I get my package???

Usps and fees

I hear today that USPS shipping fees will go again January 21st. This is after the temporary increase goes away on December 27. We have had fast and free shoved down out throats. My question is anyone changing over to using Fed Ex ground more. I live...

How do I cancel transaction and refund a shipped item

Looking for advice on how to cancel a transaction and refund my customer for item that was shipped to them, but they said it doesn't work. I'm ok with just refunding them for everything, but just need to know how to do it since I did have a no return...

How to create a Fed-Ex return label as a seller.

As a seller I am unable to create a FedEx return label. For instant this is an exchange item so I would like to create a FedEx return label to send along in the box for buyer to return their part. Any one here know how?

Resolved! Any Way to Change ZIP Code with New Label Page.

Is there any way to change the ship from ZIP Code on the new eBay shipping label page? Use to be able to change my Zip code right there, now they want me to go to my account and edit my ship from address. Only problem is that it won't let me just cha...

When buying shipping on ebay for orders get message "We were not able to take the payment."

Anyone else having issues buying shipping through ebay today? Normally, I just buy shipping for each order and it automatically deducts from my paypal. I was able to complete a few orders earlier today but now it gives me this error message on all re...

Resolved! How do I change the payment option on shipping with managed payment?

I signed up for managed payments and I want to change the way I pay for a shipping label. I would like to use a credit card for my shipping labels instead paying for shipping labels from pending payouts.I want to revert back to paying for shipping la...

Beware! 16 x 12 x 8 ebay shipping boxes arriving postage due

I just received a package back in the mail that shows over $13 due and is marked DIM WEIGHT. This is a 16" x 12" x 8" ebay box I got from the ebay shipping supplies store. I had a clerk at my local PO refuse a 12" x 12" x 12" Staples shpping box for ...

FedEx Hard Scanning Packages 'Delivered' When they Pick Up from Drop location - "Signed by CVID"

Lately, I've noticed that some of the FedEx packages I drop off at my local FedEx office are immediately hard-scanned as 'delivered' when they are picked up by the driver. So, in the tracking info, I see the package acceptance scan when I initially d...

A fraud of a RV class C

Well I brought a class C on eBay and I paid 2400 for it and haven’t yet received it. I paid 1600 for the vehicle it self and turn around paid for the shipping fee 800 to ship it to my house. And still haven’t receive it. I want my money back. It was ...

Issued partial refund but still wants to return

Buyer was partially refunded but still wants to return item. I don't accept returns so when I gave partial refund I thought that was that and he accepted the offer and the issue was over. Can he request a return after accepting a partial refund?