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Not Wanting to get Product Returned to her

I told my buyer that there was something wrong with the Caswell-Massey hand cream.  It smelled "off".  She was glad to refund my money  but did NOT want the product back.  So I don't really have anything to send back to her.  Here is a copy of her email to me.

 

From Subject Received Size Categories
eBay - broriginals Re: norwegiandogmom has sent a question about item #333823256843, that ended on Dec-28-20 17:11:49 PST - Caswell-Massey Almond & Aloe Hand Cream w Silk 1.75 OZ Mon 11:00 PM 54 KB

 

How should I respond in order to get my money back?

 

Thank you,  Joan Bryant

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Re: Not Wanting to get Product Returned to her

If you have not received a refund, just file a not as described claim with ebay.

Message 2 of 3
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Re: Not Wanting to get Product Returned to her

Hopefully since you appear to have discarded this product, you are dealing with a honest seller.

Message 3 of 3
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