05-12-2018 12:17 PM
Anyone know how I should approach this?, item I brought shows shipped but there's no tracking, I ask seller to shipped via FedEx and they agreed but on the order page it shows shipped as usps priority . Should I give another day to have them send me the tracking numbers? The items are high value at over $3k.
thanks .
05-12-2018 04:28 PM
05-12-2018 04:29 PM
05-12-2018 04:39 PM
@ed8108 wrote:
@ed8108 wrote:EBay policy dictates buyer signature required at time of delivery, on items $750 and above
However, ebay can't force the seller to have signature confirmation.
Thanks for the knowledge, I was just wondering since the items value are so high... tracking should have been instant?... usually I am the buyer so I have no clue to how sellers process are. But thanks for all the info guys. I'll wait till Monday to see if the seller gives me a tracking.
05-12-2018 05:09 PM
@cliu4629 wrote:
@ed8108 wrote:
@ed8108 wrote:EBay policy dictates buyer signature required at time of delivery, on items $750 and above
However, ebay can't force the seller to have signature confirmation.
Thanks for the knowledge, I was just wondering since the items value are so high... tracking should have been instant?... usually I am the buyer so I have no clue to how sellers process are. But thanks for all the info guys. I'll wait till Monday to see if the seller gives me a tracking.
Instead tracking? No. The seller isn’t required to upload a tracking number. If they buy the label through eBay or PayPal, you’ll get a shipping notification as soon as the label is purchased. But if they don’t buy their label through eBay or PayPal then it’s up to them to upload the tracking number.
05-12-2018 05:16 PM
OP has requested the item to be shipped via Fed Exp and to be pickup by her at the Fed Exp location,so this is a detour of the seller regular shipping method.
It could mean a special trip !
05-12-2018 05:26 PM
How would I know when I can pick up my item at the FedEx kiosk then? Lol.. also it was agreed before the purchased that it would be shipped FedEx I had message the seller to ask before buying .
05-12-2018 05:41 PM
You are at the sellers mercy. Just have to wait for them to either give a tracking number or for the latest delivery estimate to pass.
05-12-2018 06:38 PM
I was kinda wondering why the last couple of items I bought didn't come with a tracking number...I'll admit these were low money items but it's nice to know when to expect them.
05-12-2018 11:22 PM
Sellers are not required to furnish tracking numbers to buyers, so the only thing you can do is wait until after the estimated delivery date and file an INR dispute if you haven't received it.
I'm curious as to why you made the special request that the seller ship via FedEx rather than Priority Mail. Did you pay extra for this since it was a special request on your part?
05-12-2018 11:26 PM
OP! I just took a look at your feedback left for others and your bid retraction record. I'm surprised a seller would agree to ship via another method than the one they had originally intended on using.