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No longer see an option to Void a Label

I go to shipping labels and hit action but there is no longer an option to select void label.  

Message 1 of 7
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6 REPLIES 6

No longer see an option to Void a Label

When did you purchase the label? You have a limited time to void unused labels. My list is telling me 5 days.

Message 2 of 7
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No longer see an option to Void a Label

@heckofagame is correct. If you purchased a USPS label, you've got 5 days to void it. UPS and FedEx charge upon use.

Message 3 of 7
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No longer see an option to Void a Label

I purchased it this morning.  USPS.

Message 4 of 7
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No longer see an option to Void a Label

Don't purchase shipping labels through eBay. There are several shipping services, that cost $0, to use, and they have the same, and a lot of times more of a discount that eBay has. You also have the option of canceling labels, at any time, in one day, or over 30 days, doesn't matter.

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No longer see an option to Void a Label


@gallowayscards wrote:

I purchased it this morning.  USPS.


Are you on this page and not seeing the void option? Did you already void it and not realize/forget? Are you looking at the correct label and not one that was scanned in by USPS (either individually or by way of a scan sheet)?

Message 6 of 7
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No longer see an option to Void a Label

Hi @gallowayscards 

 

Below is a screen shot via this link https://www.ebay.com/ship/lmng/labels-history/seller-hub

on the Shipping Labels page ... I just printed labels this morning ... if you are NOT seeing the Void label option for USPS labels then you need to report it through the "Tell us what you think" link on that page plus the "Share eBay technical issues" on The Community link as follows:  https://community.ebay.com/t5/Share-eBay-Technical-Issues/bd-p/technicalissues-db

 

Note:  UPS and FedEx labels can not be Voided, here is a link to Shipping labels in the Help Pages:

 

https://www.ebay.com/help/selling/shipping-items/labels-packaging-tips/buying-printing-shipping-labe...

 

 

Screenshot (3228).png

 

Regards,

 

Mr. L

Regards,
Mr. Lincoln - Community Mentor
Message 7 of 7
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