01-05-2022 10:57 AM
I go to shipping labels and hit action but there is no longer an option to select void label.
01-05-2022 12:09 PM
When did you purchase the label? You have a limited time to void unused labels. My list is telling me 5 days.
01-05-2022 12:12 PM
@heckofagame is correct. If you purchased a USPS label, you've got 5 days to void it. UPS and FedEx charge upon use.
01-05-2022 01:56 PM
I purchased it this morning. USPS.
01-05-2022 04:44 PM
Don't purchase shipping labels through eBay. There are several shipping services, that cost $0, to use, and they have the same, and a lot of times more of a discount that eBay has. You also have the option of canceling labels, at any time, in one day, or over 30 days, doesn't matter.
01-06-2022 06:10 AM - edited 01-06-2022 06:11 AM
@gallowayscards wrote:I purchased it this morning. USPS.
Are you on this page and not seeing the void option? Did you already void it and not realize/forget? Are you looking at the correct label and not one that was scanned in by USPS (either individually or by way of a scan sheet)?
01-06-2022 06:20 AM - edited 01-06-2022 06:22 AM
Below is a screen shot via this link https://www.ebay.com/ship/lmng/labels-history/seller-hub
on the Shipping Labels page ... I just printed labels this morning ... if you are NOT seeing the Void label option for USPS labels then you need to report it through the "Tell us what you think" link on that page plus the "Share eBay technical issues" on The Community link as follows: https://community.ebay.com/t5/Share-eBay-Technical-Issues/bd-p/technicalissues-db
Note: UPS and FedEx labels can not be Voided, here is a link to Shipping labels in the Help Pages:
Regards,
Mr. L