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Current known technical issues - updated as of 5/15/2025
The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...
"Junk" in titles
Hi, It seems as if there is lots of excess "Junk Writings" in my titles. - anyone?
Taiwan Chunghwa Post Tracking numbers not updating anymore since April 25
Since April 25 all Tracking Numbers from Taiwan Chunghwa Post stopped updating on ebay,seems no data flow. Its now 16 days!Hope someone is aware of this issue and that someone is finally working on it.
Can't toggle back after using "view description in HTML" format.
This has happened to me now on two different listings when writing descriptions. I toggle to the HTML view, but then once I've made my change and try to toggle BACK to regular view, it's stuck. I can make other changes to the page, just not view it i...
This change is not permitted at this time.{e263366-1183635x}
It seems that my account was hacked from China this morning. I have changed the passwords, etc. but I cannot change the account address back to my address in the USA
Unable to send larger invoices -- "Something went wrong. Please try again later."
For the past two days I've been trying to send buyers who order around 100 or more items invoices. I'm able to get to the invoice page and enter the shipping amount. When I hit "send," the page starts to load like it normally would and then freezes i...
Some item action forms not functioning on latest Firefox desktop browser
'Item cancel' form and 'didn't receive item' form do not function on Firefox 138.0.1I checked the browser console and it throws an error when you hit the submit button for these forms. More forms may be affected. These forms work fine when I tried th...
Issue accepting a counteroffer on my computer, it seems to 'counter' again instead
Three times in the past few days, when customer counters an item, and I go to accept it, it says 'accept' but it is seems to essentially counter with the same amount they sent me. So they the have to accept that amount again. It has the box when the ...
Tracking not being uploaded when using ebay bought label
I purchased a shipping label from ebay yesterday. I printed the label out, took it to the post office, and had it scanned in. The USPS system shows it in transit. The eBay tracking shows "tracking number provided, ship by Monday, May 5". I am not the...
Problem accessing new listings - error received
Tried to access a new listing and get this error - Checking your browser before you access eBay.Your browser will redirect to your requested content shortly. Please wait...Reference ID: a318cf65-f912-423d-b313-287ad8db9e32
Resolved! Customers complaining that they can't order from me because I don't ship to them.
Customers complaining that they can't order from me because I don't ship to them. I only ship with in the US, but not International. Customers are in the US.
Seller-Initiated Marketing Coupons Not Showing on Listings
Seller-Initiated Marketing Coupons Not Showing on Listings
eBay is using AI to field reports of violations, and it's failing miserably
I'm very concerned about eBay's ineffectual use of AI because sometimes it absolutely requires a human to decipher whether or not a reported item for sale is prohibited. For example, red and blue LED emergency vehicle lights are prohibited on eBay, b...
Listing Tool Not working Properly
The listing tool is suddenly not working properly with Firefox (I'm on a Mac). I've tried another browser (Brave) and it seems okay there but it's a hassle to keep switching. If I unclick the show HTML checkbox, it doesn't work. The preview will not ...
Listing Tool
There are multiple issues right now with the listing tool.It is slow to respond, and when an item is listed, the title and description are not showing up (just disappearing!) The html/preview button is also not working. I also wasn't able to edit the...
USPS scan sheet error
What I seen and clicked then got unauthorized message.SCAN formsGet labels in bulkSCAN formsHelpSeller Hub If you're ready to send off your USPS packages, generate and print your SCAN forms on this page.The labels you've bought in Bulk Shipping have ...
