Report eBay Technical Issues
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Forum Posts

Ebay is double dipping fees on BOGO sales. How many people are affected?

I have BOGO sales and the buyer must use the cart to get the promotion applied.Sometimes it appears on my seller hub as 2 separate transactions, I never bothered investigating because if I was doing buy 3 get 1 free usually the free one would show up...

User avatar by Scout
  • 1111 Views
  • 19 replies
  • 1 helpful

iOS app

EBay iOS app not working for last several days. The login does not work. Use temp password does not work. Sometimes login page does not load as well.

User avatar by Enthusiast
  • 47 Views
  • 2 replies
  • 0 helpful

searches

PLEASE tell ebay to quit automatically refining my search categories. It is a tremendous pain to have to change category to all after every single search. An example - I look for shirts and other ephemera related to moonpie products. I start the sear...

Can Not Contact Any Sellers

I have been with EBay since it’s infancy. I have always been able to message a seller before the purchase. The past several weeks I have been unable to message any seller. This prompted me to make those purchases on Amazon. If this continues I am con...

User avatar by Adventurer
  • 75 Views
  • 2 replies
  • 0 helpful

Links not at bottom of page

I usually access the community by scrolling to the bottom of my eBay home page. They aren't there now. None of them. I restarted my desktop and cleared all browsing data on Chrome. I assume it's a tech/glitch issue. I got here by opening another wind...

currency

i logged into my account and its changed from pounds sterling to US Dollars on everything i am selling or bidding on so how do i go back to £ ? Thanks

User avatar by Explorer
  • 52 Views
  • 1 replies
  • 0 helpful

Bank account to receive seller's payments

I have tried at least a dozen times in the last 24 hours to update my bank account for seller payments. I tried entering the IBAN of my accounts in two different banks. It is accepted, but after a few minutes the red popup "we were not able to verify...

User avatar by Pathfinder
  • 76 Views
  • 2 replies
  • 0 helpful

Glitch in Shipping Rates!

All of my listings have UPS ground advantage as default. Each listing now says my shipping is $27+ with UPS Ground Advantage. I have tried changing the weight, measurements and re-entering, it still is not calibrating correctly. When will this be fix...

Ebay site not working

When i click on return request I get this message Something went wrong It's not you, it's us. Please go back and try again I have had this issue for over a week. I have not received a refund and my purchase does not show up in my purchase history

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