Report eBay Technical Issues

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Current known technical issues - updated as of 6/3/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

WHY? Messages for one account/e-mail address, coming through in another?

I have two accounts, one for selling and one for buying ; both long-existing..... More recently, I have been getting messages pertaining to buying-accountactivity, through the e-mail address associated with the selling account.... WHY might this be h...

How to get an actual response from an eBay "trustly.one" tech issue verifying bank. Link in post

Does anyone know what it will take to get eBay to fix their issue with adding a bank account? https://community.ebay.com/t5/Report-eBay-Technical-Issues/Cannot-add-bank-account-to-my-Ebay-account/m-p/35108789#M142429 Clearly a tech error on their end...

Cannot add bank account to my Ebay account

Attempting to choose a bank to add a bank account results in an endlessly loading page with the text "This is taking longer than usual. Please check your internet connection." This happens on both the browser and app versions of Ebay. There is nothin...

Months old listings getting charged Promotional Fees

Hi,I saw there's been a glitch with the EBay system causing people to get charged Promotional listings fees on items from months ago. I've had my store getting charged dozens of times in the past few days for items as far back as March, and some of t...

"Checking Your Browser"

Hi, I think that I have persuing an answer to this under the wrong location. Is there anyway that we can elimate this "Checking Your Browser" message that comes up when I look at ANY item. I often just shows for a few seconds then disappears. But, so...

Double & Triple charged for promotional fees for Items that sold months ago!

Why am I being charged promotional fees ( which I was appropriately charged for months ago) yesterday and today ( 6/6/2025) ? This has happened before. Please fix this!!!!

Cant print shipping labels. Says they are password protected

I can not print my shipping labels. It says they are password protected. I can't even screenshot them and print them because printer either prints blank page or prints in yellow ink only.

When You Copy and Paste a Message, it Doubles

I copy and paste messages every day to use them as templates and now when I do, every paragraph doubles. I thought someone at ebay should be made aware of this devon@ebay. Thanks.

Ok what are you doing

Was just revising item 375143686744 which are terminal connectors for underhood wiring and upon opening it up to revise, someone has taken upon themselves to check the box that says ITEMS INCLUDED : WIRE HARNESS. (I had to uncheck it), Which checked ...

Access Denied

anyone else encountering this today? It is on several different devices and we are not on a VPN but signing in cleanly. Could be my proximity to water in upper New England.

Listings not eligible for offers

Today this is happening in all the listings I have the possiblity of sending offers. No matter if they're listed today or before.

Autopay. I think buyers are using this to delay payment. What to do when combining shipping?

We've moved this thread to the appropriate board, please click the link to find the new location.

Refund

I accidentally wrong paying yoursPlease can you refund

cant send any offers to buyers on .com site

i cannot send any offers although it tells me 39 are available to send,started thurday evening but does not happen on uk site or australia. when i look in the new offers section there is nothing to press,nothing works or selects. tried messaging ebay...