More Knowledge. More Possibilities.
Seller Center has answers you can trust for all your selling questions.
Forum Posts
Current known technical issues - updated as of 04/08/2025
The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...
Ebay Customer Feedback is not working
When trying to leave feedback for buyers the system is not working. When I click on a customer to leave Feedback after they bought an item an error message pops up saying it's not currently working and to try again later. Has been happening since yes...
Return item from FedEx
Pls assist with details regarding return item to FedEx Bernard Boyd 5012 Panola Mill Dr Stonecrest Ga 30038 Details info: 姓名:马付强手机号码:15234288110所在地区:中国 山西省 长治市 壶关县 集店镇详细地址:中国山西省长治市壶关县集店镇经济开发区数字经济产业园1-1012 山西班桌蛙跨境电子商务有限公司邮政编码：047300Name: Ma FuqiangMob...
Customer Service
How do we get back customer service in USA. I am 70 years old and have a very hard time understanding the people with accents. I do not like the new customer service where you have to start with an AI chat, then go to a AI phone call before you get s...
Well, this is embarrassing. We're sorry, but the listing tool isn't working right this second...
I have been getting this error over, and over again the past week.Error:Well, this is embarrassing.We're sorry, but the listing tool isn't working right this second.Please try again later.Doing searches, I see that this has come up over time. I am no...
Resolved! Seller Feedback No feedback yet
On my items, when I scroll below the "Item description from the seller" information, the "Seller Feedback" in the "About this seller" block indicates "No feedback yet." Why isn't it working on my listings? It seems to be working on other sellers' ite...
The review page don’t work
The review page don’t work. I can’t review
Not receiving notifications via email when item sells
I am no longer receiving an email notification when an item sells. I checked my preferences and everything is as it should be. This just started a couple of days ago. Anybody else having a problem?
Active Listings don't Match Store Total..Off by 54 Items!
Why doesn't my Store Total Match my active listings..Have carefully gone through everything and still doesn't match up.? Quite irritating.. Has been an ongoing issue with eBay for almost a year now.
Resolved! Unable to see full resolution of my images
Here's an issue that started recently for me. When I go into one of my listings and click the main photo, I'm unable to see the full resolution image pop up, it just shows me a tiny photo. However, I'm able to see the full resolution with the second ...
Trying to find a way to block Sellers with less than X number of Feedback in custom search filters
Plenty of options for blocking "Buyers" with less than X number of feedback - But can find absolutely nothing in the way of blocking "Sellers" with a minimum number of feedback. This shouldn't be hard - just like contacting a real human at eBay shoul...
Simplify your sign-in - How to turn off message?
I've seen this message for three days now and I click "Skip for now". It shows every time I login. How do I skip it forever? I don't want this. It will just make me click more than I already am. You already ask me to go through 5 prompts sometimes. W...
"Sell Again" function from Inventory not working
A simple task of choosing the "Sell Again" button from my Inventory produces an error message "...this listing tool isn't working right this second..." Please try again later. This condition has existed for over 24-hours. Is this a known issue?
Check out: I ran into a problem. Please go back and then try to check out again.
Hi, Tried checking out on Safari app on phone. Chrome and Edge on the computer. Cleared cookies, cache and history, changed password and still can't check out. How do I fix this?
Unable to add employee to Multi User Access Account
We are unable to add employee to help with drafts. When the employee clicks to accept it shows a page that says "It's not you Its'us" try again later. This has been going on for a month. We have contacted customer service numerous times to no avail. ...
Inconsistent and unfair bid increments on the same item
I understand that eBay has recently been experimenting with changing the bid increments for some auctions. My recent experiences suggest that this is resulting in different bidders experiencing different increments for the same auctions. For example,...
