Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Resolved! Tacking Issue

I shipped the item and it tracks until arrive the destination country. It shows "Item En Route to Postal Facility". Customer said whether item is not received yet. What can I do now? Is give refund the only solution I have?

Resolved! Can't tell if seller hasn't shipped paid item yet or has changed mind about selling it?

Hello, I'm quite new to eBay (joined in January 2022) so I'm not sure if this is a common issue or if it has been answered previously, so please bear with me. A couple of weeks ago I won an auction for a collectible statue that was described as brand...

Bulk shipping still not working properly

Does anybody have any updated information on when ebay is going to fix this problem? I have to print 26 labels last night that took me nearly and hour. One would think that the tech team would make this some type of priority? HK

shipping

so i sold an item i have to ship today. This item was listed for 20.00 plus 5 dollars shipping. However being new to this, I saw that the buyer had paid a total showing 26.95. but chose a shipping of 15.95. home delivery through fedx. Im confused as ...

Can't find how to void an ebay International shipping label is it possible?

I was sort of in a rush when printing labels for shipment this morning and when I got to International I paid for an ebay international shipping label before I realized that was the default shipping method shown and didn't change it. I don't want to ...

Wonky USPS 13-15 ounce shipping rate

Today I listed an item with weight of 14oz and First Class was over $8.00 to ship it about 10 miles. I have similar weight item from older, still active listing and the rate to same local is about $6. It is like the ebay rate is gone and I am paying ...

USPS Insurance Claim Documentation

I recently had a basketball card lost by the USPS and have an email where they state so. I bought $700.00 of insurance with the shipping and have opened up an insurance claim with the USPS. However, my claim has been denied twice now and I am on my f...

Shipping an Item I have sold

Hello, I have shipped an item I have sold. Not sure how to notate this. The only options, I see are that I need to pay for shipping. How do I keep things moving forward? How do I make sure I get paid for the item I shipped? Thank you, Steven

Global shipping options

For the past few weeks when I am making a draft, the check box for global shipping is not there. I am enrolled in the global shipping program, but I can not ship with it. I call eBay at least two times a week for assistance on this issue and their re...

How to change the SHIP FROM zip code? 2022 solution?

My town does not have a post office so I drive to the next town over and they do not like that I can no longer change the SHIP FROM zip code. They tell me that they do not get credit. Seems kind of dumb because they are scanning in my packages. So I ...

Poor business practices

my account is now restricted because eBay said I didn't upload the tracking info on the package I shipped to the buyer, but I bought the label from them and it indicates that doing so uploads the tracking number automatically when you do this. Now I...

Need to add 2 oz to my shipping label. I have already printed the label.

I charged for 2 lb 14 oz, thinking that I had added enough oz for wrapping the item. Had no idea that using a bit more bubble wrap would add so much to my package!The help desk closed at 9:32 Pacific Time...while I was entering my problem into the ch...

Shipping using standard size envelope.

Can you use only 2 dimensions in the shipping and ship with a regular size envelope? For instance, sending a doily through the mail and using a 9x4x0 measurement with the weight being 1 oz or less?

GSP

I’ve been using ebay’s Global Shipping Program for a while and never had any problems until now. I made a sale to a buyer in Japan. I then shipped the item to the Global Shipping Center location in Kentucky. After several days. I thought I’d check on...

Shipping SCAN FORM not printing in Safari browser

I can't print shipping SCAN FORM in Safari browser: the form is being generated, I can open it in the browser window but when I click on Print, nothing happens. I can't scroll the form in the browser either. Any idea?