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New shipping calculation - what is going on?

I listed a sweatshirt for $8.99

Weight  1 lb 4oz

 

Buyer paid                 $ 8.99 

Postage                      $12 90

Total                             $21.89

 

Ebay total                  $21.89

- fees                            $3.20

- shipping                  $18.94

Negative total                .25    charged to my bank account (ME THE SELLER MADE $0 FROM THIS SALE)

 

Previously I paid Ebay the item cost minus fees and the shipping funds would have been sent to my bank and I would have paid from there (pay pal).

 

Please help me understand what is happening with this new shipping screen I HATE IT!

CERTAINLY not  SELLER friendly.  Is anyone else seeing what I have just described?

 

 

 

 

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New shipping calculation - what is going on?

Says shipping was almost $19 so that is why the neg .25c; What 'type' of shipping have you chosen for that item (as well as size/weight) 

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New shipping calculation - what is going on?


@sdun4552 wrote: ... Weight  1 lb 4oz

 

Buyer paid                 $ 8.99 

Postage                      $12 90

Total                             $21.89

 

Ebay total                  $21.89

- fees                            $3.20

- shipping                  $18.94...

 

 

...



Hmm, $12.90 is the retail postage to ship a 2-pound package to Zone 7.

 

$9.47 is the eBay postage to ship a 2-pound package to Zone 7.

 

2 x $9.47 = $18.94

 

It looks like you paid twice for that label. Are you sure that you didn't purchase two by accident?

Message 3 of 6
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New shipping calculation - what is going on?

You charged the buyer, using eBay's shipping calculator, $12.90 for a 2lb retail rate Ground Advantage package to zone 7. But you paid much more than that for shipping.

 

How did you actually ship? Is $18.94 in your post intended to say $18.95 for a large flat rate priority box @sdun4552 ?

Message 4 of 6
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New shipping calculation - what is going on?

I shipped USPS ground advantage ~ 1lb 4 oz ~ zip code 32034

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New shipping calculation - what is going on?


@nobody*s_perfect wrote:

Hmm, $12.90 is the retail postage to ship a 2-pound package to Zone 7.

 

$9.47 is the eBay postage to ship a 2-pound package to Zone 7.

 

2 x $9.47 = $18.94

 

It looks like you paid twice for that label. Are you sure that you didn't purchase two by accident?


Great catch!

 

@sdun4552 

To void a shipping label purchased through eBay, go to this page, find the order and select Void from the Actions drop-down. The void option is available for 5 days.

 

Make sure you're requesting to void the unused label, not the one you used.

 

It takes between 2-4 weeks to receive a refund on an unused, voided label. You'll see the refund on your original source of payment (bank, credit card, etc) and the funds will appear in your account without an email notification.

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