New listings not saving edited shipping cost
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‎11-01-2024 03:56 PM
I tend to offer free shipping for all of my listings.
I have Business Policies activated (though I'm considering turning them off), and all of my shipping policies for the various couriers are set to default as "Free Shipping". However, as shipping prices are increasing and the value of used electronics continue to fall, I've found it necessary to occasionally charge a small shipping fee on some lower-priced items. To do this, I select my shipping policy and then select "Edit cost for this item", unclick the "free shipping" box, and add in a shipping cost. Then I click "save and close". This causes two things to happen: First, the shipping section on my listing draft disappears entirely. Second, when I post the listing, the added shipping cost is not there and it still says free shipping. I have to edit the listing a second time in order to make it stick.
Am I doing something wrong? Anyone else having this issue?
New listings not saving edited shipping cost
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‎11-01-2024 04:59 PM
I never, ever use "edit cost for this item" through the listing form. Too glitchy. You're essentially creating a copy of a policy with a revision that's exclusive to that listing. So messy.
I always go direct to my biz policy page, create a new policy, then apply it to the listing. Much cleaner.
https://www.bizpolicy.ebay.com/businesspolicy/manage
New listings not saving edited shipping cost
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‎11-07-2024 03:17 PM
I may have to go that route. It just seems like an extra step that shouldn't be necessary as I end up with just as many policies that only apply to a single listing. Have you found it worthwhile to continue with policies versus simply specifying all the shipping options as we all did before business policies were introduced?
New listings not saving edited shipping cost
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‎11-07-2024 03:31 PM
When you first opt in, you will see an overwhelming mess, but after you take some time to get things set up you'll find how quickly you can mass update shipping without having to go into individual listings or the bulk editor. Well worth it, in my opinion, and you can always opt out if you don't like biz policies. Here's my advice for getting things set up after opting in:
1. First get your payments and returns policies set up. That should be pretty quick and easy.
2. Ignore all of the auto-generated shipping policies to start. The most efficient way to handle is to start from scratch.
a. Create your first shipping policy. Use a name that makes the policy easy to identify exactly what's offered. I typically use a format that includes calc vs flat vs free, shipping service, whether or not direct international is offered, and handling time at the end. Ex: Calc: USPS Ground / USPS Priority / UPS Ground - no INTL - (1 day)
b. Continue that process, creating policies for your most used shipping offerings.
3. Now that your shipping policies are created, start assigning them to your listings. The fastest way is to go through the bulk editor, but you can also do this from the biz policy mgmt page. Go to your active listings page in seller hub and select in bulk a number of listings you want to assign to a single shipping policy. Pull them into the bulk editor.
a. On the bulk edit page, select all listings then on edit drop down choose shipping policy and assign the new policy. Save changes.
b. Repeat this process with your remaining listings.
4. Go back to the biz policy management page. Off to the right you will see how many listings are assigned to each policy. Any auto-generated policy that now has 0 listings assigned can be deleted. Any auto-generated policy that shows a number of listings assigned should be addressed.
a. Click on the number off to the right. That will show you all active listings tied to that auto-generated policy. You can pull those listings into the bulk editor and assign one of your new clearly named policies. Then go back to the policy mgmt page and delete the now unused auto-generated policy.
b. Repeat this process with your remaining shipping policies.
c. If you use listing templates, you will have to make updates to the shipping policies on your templates. If you relist or sell similar listings that ended before you set up your new policies, you will have to update the shipping policy on the listing before publishing.
5. At this point you should have a very clean policy set up.
