Shipping

Forum Posts

Sorted by:

Filing a USPS lost package claim

Hi--I am sure others are having the same problems but I could use some assistance. I have several buyers that have not received their items after the 15 day recommended USPS wait. How do you prove to the USPS the cost of the item and proof of your in...

My package hasn't moved since 2 weeks

My package hasn't move since Nov 21st. According to the tracking information the item has arrived in the International Shipping Centre but it has been stuck there. What can I do?

What if any scan needs to happen before handling time?

I had a very large commercial order that took a few days to prepare and I have my handling time set to 5 days for such situations and it shipped the day before it was due but the only scan before my handling time is "Arrived Shipping Partner Facility...

What would you Pick? Shipping

Just finished packing.. One of my choices for label today made me pause a little before picking. If you were me what would you pick? A faster up front, or a faster all arrived by date? I ended up picking USPS

Resolved! Sellers seeing two different prices for FR Padded Envelope.

@wastingtime101 Do know why some sellers are seeing $9.80, and others $9.45 (correct current price) for a USPS Flat Rate Padded Envelope? Can't figure out what the extra $.35cents could be for.

UPDATE from @rosrepeats

First, thank you to ever who has contributed to this thread; all the information was helpful. In processing the package for shipment I found that eBay had doubled the weight for a total 7.12 lbs but, failed to update the dimensions. That would be 8 1...

can you use usps flat rate boxes for ups ground saver?

I need to ship a large collection of ticket stubs to someone and trying to figure out the cheapest way to ship. i was on paypal shipstation and i put in usps large flat rate box as my package and it gave me 2 options. one was ups ground saver for lik...

Combined shipping for out of country orders. We need it or I need to know how!

I have been with eBay over 25 years and seen a lot of good changes. We need another in regards to combining shipping for out of country buyers. I ship the orders and customers want some type of refunds and want to know why orders cannot be combined. ...

Resolved! Handling costs for calculated shipping

Hi!I currently use flat rate to ship my items. I would like to switch to calculated, but, I'm unsure what is reasonable to charge for handling costs. My packaging costs .39 / item so I have to make at least that. I'm curious what other people charge?...

Buyer canceled before shipping but had already printed label

Please help me with this. Buyer purchased a sweater. I packed and bought label but before I actually shipped it, they asked for a refund, that their son did not want it after all. The listing included free shipping. So I refunded the buyer through th...

Resolved! When printing a new USPS label, old shipping label prints.

When I print a new label, an old label prints.This has happened twice.Is there a way to clear the old labels.Thank you.

I want to refund a buyer for the overage in shipping

self explanatory! shipping cost was a guesstimate

Shipping Cost link is now blank

On my Manage Active Listings page, I used to be able to click on the Shipping Costs column of any listing and get the estimated shipping rates based upon the pre-filled weight and measurements pulled from the listing.Now, there are no pre-filled weig...

Ebay charging buyer wrong shipping amount

I have had two recent sales where Buyer selected Ground Advantage ($4.50-8,00) charge but buyer was charged <$2.00 for First Class Shipping. What? I do not offer discounted shipping ... any ideas?