New label doesn't allow USPS insurance

[rassilon007]

While shipping a package this morning, I came across this fiasco. The new shipping label page only allows the expensive ShipCover insurance; not the free $100 coverage provided with all USPS Priority and Express packages. I had to roll back to the old system to use it.

[plumbingspecials]

I noticed that certain Priority Mail boxes were not included on the packaging type. There are Regional and Flat Rate options, but the PM boxes by weight are not listed. Then we have to manually enter the dimensions of every box that is provided by the USPS. I think, like many other "new features", ebay rushed it out before it was ready to be used by those of us who depend on these services to do our jobs.

[plumbingspecials]

@ sam9876
I don't know if you're being facetious with your question, but sellers who want to protect themselves from fraudsters claiming an item wasn't received or was damaged will use insurance if they're planning to be in business for any length of time. Fraud can destroy a small business in a surprisingly short time span.

[sam9876]

The exact dimensions of each Priority Mail box is not important.  Just enter 8x8x8.

[sam9876]

 "sellers who want to protect themselves from fraudsters claiming an item wasn't received or was damaged will use insurance if they're planning to be in business for any length of time"

Insurance doesn't protect you against fraud.

[plumbingspecials]

The point is that there should be options so we don't have to enter anything at all. Again, this looks like one of ebay's rushed implementations that could have used just a few more days' work in the design department by people who actually ship things for a living.

[isell-treasures]

They have now taken the option  away completely to use USPS  insurance. They  want everyone to purchase Shipcover Insurance even when say in all of your listing that the item will ship by and be covered by USPS insurance and the Buyer pays for it with this understanding.  If you roll back to the old system to purchase it, it says Free Delcon USPS FREE.  BUT be aware - INSURANCE DOES NOT SHOW UP ON THE LABEL AND IT IS NOT INSURED.   I've had 3 different reps at eBay look at the USPS tool they use and confirm there is insurance on 3 different labels now and it is not insured through USPS.  You need to go to the post office and purchase insurance separately.