Shipping

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Central US Tornadoes

Seller Protections are in place for sellers impacted by recent tornadoes and severe weather. Our thoughts are with the communities across the country that have been impacted by recent natural disasters. Many states in the central region of the countr...

My pet peeve: Shipping a crushable box in a envelope.

I purchased 2 boxes of Mead standard #10 envelopes. They were shipped in a paper padded envelope. Of course they arrived all crushed. Why do so many sellers ship crushable boxes in a envelope? I guess i know the answer, TO SAVE MONEY. It just makes n...

Help with a return and refund request!!

I sold my older Apple watch on Sept 2. It was fully working and had all the original packaging and was iCloud unlocked. Ready for the new owner. A few days after the buyer received the watch, I got a message saying that it wasn't staying on or kept r...

Resolved! Shipping charges and paypal

Question: I charge shipping on an item. I print the shipping label and use the money from my PayPal account to print the label. When I look at PayPal, I show no money from the shipping charges, only the item. So where is my extra shipping charges goi...

Tracking

Well, the item said it would be in usps, so i check that. I put the tracking number and it dosesnt work. The ebay tracking doesnt work either. Although he linked me to dhl tracking? Anyone know why?

Shipping to US and Canada only

How do I set my shipping preferences for shipping to US and Canada only?

To send back, eBay wants $60.ummm...I just PD $54..

I bought this product"new" No Momma Tray?? This is ALL I got ..after being vaccumed off!! Just a few scuffs there, all over & stress marks on baby's tray Yep! This would be the base...hmmm...maybe carseat?? Can you see it?? YEAH ME EITHER!! Not here!...

Shipping Preferences for Adults Only items

I am trying to list some adult videos in the Adults Only section, but having no success.I keep getting this message: Listings in the Adult Only Category can only include shipping within the United States and Canada. Please adjust your shipping prefer...

Partial Refunds not possible with eBay managed payments!!

I'd have never signed up for the eBay managed payments had I known I could no longer partially refund a buyer for shipping. I also have used partial refunds in the past when a buyer wanted to return something because they changed their mind. I would ...

Post Office says they no longer scan prepaid packages at the counter or give a receipt

Yesterday I mailed a Priority Flat Rate envelope with prepaid label at my local PO. I handed the envelope over the counter, the girl immediately handed it back across the counter to a strange man on my side of the counter who wanders around in the lo...

Fedex claims over $100

If an item has a sold price above $100 and is damaged during shipment but you do not pay for insurance above the given $100, is it wise to even try to file for more than $100 or just ask for the $100 since they rarely put you through an investigation...

Resolved! ShipCover vs USPS insurance

Just sold a used sell phone for $100 to a buyer in Puerto Rico. Definitely buying insurance because cell phones attract sketchy buyers and well...Puerto Rico. Buyer paid for USPS First Class postage. Can an anyone recommend which insurance to choose?...

Selling difficult

Hello I sold an item to a customer, however, the post office delayed shipping. The buyer opened a case on ebay and they were refunded by ebay. The item got delivered after the cased was closed. I am unsure what to do next? I have no payment for the i...

Shipping to 5510 NE Courier Ct in Oregon - eBay won't let me!

I've seen this a couple other times in eBay threads while trying to answer my own question. This morning I sold a computer to this address 5510 NE Courier Ct Ste 100 Portland OR 97218-6803. When I try to pay for a shipping label, I get this error mes...

Resolved! International package last update was 9/11/19 from Miami. Lost package?

I shipped a package to Amsterdam. When you do the tracking the last information shows it was processed in Miami on 9/11/19 (7 days ago). This seems odd. Lost package?

Need help with a return request!!

Hello everyone, So i'm having an issue with a buyer who purchased an item from me a few weeks ago. The sold item is a used mobile phone which was used by me for less than one month and a half, and the moment it was shipped to the buyer the item was i...