03-14-2023 09:29 PM
With GSP I used to ship computers and monitors abroad all the time. I just sold my first computer under the new program and after shipping I get a cryptic not from eBay saying the computer can’t be exported? Since when? They are refunding the buyer, allowing me to keep the payment AND not returning the computer. It’s an Apple IIGS. This is the strangest experience I’ve ever had. Any ideas ?
03-16-2023 12:02 AM
Hey @vintageapplecomputer-il. What was the package length x width x height and what was the package weight?
Most likely your package was over the size or billable weight limits. Billable weight = whichever is greater between actual weight and dimensional weight (LxWxH/166).
Packages should not exceed:
- 44lbs. billable weight for every country except Canada (maximum billable weight for Canada is 66lbs.)
- 42 inches in length, 79 inches in length + girth (girth = 2 x width + 2 x height)
03-17-2023 05:43 AM
@wastingtime101 Yes this was 44 pounds and shipped in two boxes both within the limits.
I'm sure that the last minute change to only allowing sales < $500 had something to do with this and while they let me keep the sale and reimbursed the buyer - they kept the computer. To do what I wonder - resell?
Seems shaddy to me.
03-17-2023 05:57 AM
@vintageapplecomputer-il wrote:Yes this was 44 pounds and shipped in two boxes both within the limits.
That was the problem @vintageapplecomputer-il. Orders have to be shipped in one single box. Anything that's shipped in multiple boxes will be rejected.
Since eBay is refunding the buyer that means they will resell the computer here on eBay.
If the computer was sent back to you then you would be responsible for refunding the buyer.
eBay recently increased the limit from $1k to $2.5k for most (but not all) categories.
03-17-2023 03:37 PM
The two boxes might be part of the problem but there is a post on the Canadian board from a buyer whose vintage computer parts were also rejected by ebay international shipping. Their purchase was for a second drive for the IBM PCjr from the 80's.