eBay

dlc126 · ‎03-22-2019

Tried to print out a label this morning through ebay. Unfortunately the go back to classic button is gone and I have to use the new shipping page. I put in the weight as being 16 oz because it is 15.3 and you cannot put 15.3 on the new page. On the old shipping page, putting 16 ounces in was then converted to 15.9 ounces. Ebay does not recognize 16 ounces as being first class on the new shipping page, will only let a priority label be purchased.

I had to go to PP and print the label to get the first class package rate. YES, 15.9 ounces is first class ebay! Will someone fix this soon? Hope I am calling an ebay person right.

@brian.t

@alan

colorfullistings · ‎03-22-2019

They keep making these "upgrades" to pages before they are ready and there are bugs everywhere. These changes ebay is making that is slowing sellers down are extremely frustrating.

nobody*s_perfect · ‎03-22-2019

While we wait for eBay to fix their programming, the easy solution would be to enter 15 ounces. The postage cost is the same.

dlc126 · ‎03-22-2019

Yeah, I figured that out later but it would be nice if ebay would fix it.

green-night · ‎03-22-2019

@nobody*s_perfect wrote:
While we wait for eBay to fix their programming, the easy solution would be to enter 15 ounces. The postage cost is the same.

And what if overzealous PO clerk decides the package was underweight and decides to assign counter rates?

This new shipping flow sucks on more than one level.

kim_y_buran · ‎03-23-2019

@nobody*s_perfect wrote:
The postage cost is the same.

You know that, I know that, but do USPS workers know?

dlc126 · ‎03-25-2019

@dlc126 wrote:
Tried to print out a label this morning through ebay. Unfortunately the go back to classic button is gone and I have to use the new shipping page. I put in the weight as being 16 oz because it is 15.3 and you cannot put 15.3 on the new page. On the old shipping page, putting 16 ounces in was then converted to 15.9 ounces. Ebay does not recognize 16 ounces as being first class on the new shipping page, will only let a priority label be purchased.

I had to go to PP and print the label to get the first class package rate. YES, 15.9 ounces is first class ebay! Will someone fix this soon? Hope I am calling an ebay person right.
@brian.t
@alan

Also @ alan @ brian.t @trinton new format does not acknowledge regional shipping rates. These are two very important matters that need fixing since I cannot switch to classic anymore.

berserkerplanet · ‎03-25-2019

>>new format does not acknowledge regional shipping rates.

Yes it does. On both the "Custom size" and "USPS Packaging" tables.

16oz works fine for me in the new label flow - it changes it to 1lb 0oz and shows first class pkg option. (as pointed out by the others, any weight between 13 and 16 oz can be used as the tier price is the same)

Unless there is a new new label flow, and I'm stuck in the old new label flow, you have something else going on.

Try the bookmarklet (or the Redirector addon method) I posted here to get back to the classic page:
https://community.ebay.com/t5/Selling/Method-to-Automatically-Switch-Back-To-Classic-eBay-Label-FLow...

fire-chiefs-attic · ‎03-25-2019

I'm suffering this too and the over zealous Post Office Clerks will get me, I promise!

fire-chiefs-attic · ‎03-25-2019

I'm defaulting to Priority at 16 ounces or one pound, entered either way

green-night · ‎03-25-2019

@fire-chiefs-attic wrote:
I'm defaulting to Priority at 16 ounces or one pound, entered either way

Me too.

salvage-1_electronics · ‎03-25-2019

I have been fighting this and another issue with the new shipping page since Friday with no acknowledgment from Ebay that there even is a problem. The other problem with the new shipping page is I cannot print shipping labels, it shows the following error message in red across the top of the screen: Error creating label:Label could not be generated. Internal error.

I too am running into the new shipping page incorrectly computing postage for 1st class 16oz packages. The classic page charged $5.53 for 1st class 16oz packages, the new page changes the shipping method to Priority Mail Flat Rate Box and charges $6.75.

When I attempted to ship a 16oz package on Friday and the new page didn't work, I went to the PayPal shipping page and guess what, not only did it work, it only charged me $5.12 for the 16oz package. So much for Ebay's so-called 41% shipping discount.

This morning I sent them a new email, (my 6th since Friday), along with screenshots of the classic page with the correct amount, the new page with the incorrect amount with the error message, and the PayPal page with the cheaper rate. Apparently they are still chewing on this one cause unlike my other emails, they haven't responded to this one yet.

salvage-1_electronics · ‎03-25-2019

Even if Ebay gets the 16oz rate to work like the classic page did, Ebay is charging $5.53 while PayPal is only charging $5.12. So it looks like even with Ebay's so-called 41% discount, they are still overcharging us by $.41 per shipment. Multiply that out over millions of shipments and that's quite a handsome extra profit they're making at our expense.