11-25-2023 01:45 AM - edited 11-25-2023 01:46 AM
I know this happened once before and it was an ebay 'glitch' that was fixed, but this time I haven't seen any posts about it so maybe I just got lucky and am the only one hit with it?
I've sold several of this item from this listing over the past week and this is the ONLY one where even though it shows (greyed out) GA is 'byer selected', every other option except UPS & Fedex is greyed out.
I've tried everything I can think of with no luck.
Is my only option to buy the label elsewhere? Because I am NOT paying $9.48 for UPS Ground when the GA label is $4.44.
eta: I am SO tired of this site not even able to offer the most basic functions in working order on a consistent basis.
Solved! Go to Best Answer
11-25-2023 06:33 AM - edited 11-25-2023 06:34 AM
I figured it out when I went to another site to buy the label.
The buyer forgot their street number. I didn't notice because I thought the S was a 5
Now why couldn't ebay tell me the address was invalid instead of just greying out all the USPS options? SMH
11-25-2023 02:02 AM
I think there are some 'changes but not finalized' issues with the label purchase page lately in regards to categories. Recently (this may be similar) I have had two sold items eligible for ESE labels when they are valid and usually allow for it. Others worked fine. I sold an inexpensive patch and stamp, different categories, both valid for ESE but I had to ship GA. I think the label page is a tad loopy and everyone is off on a holiday weekend...
11-25-2023 02:05 AM
I've never had eBay limit my choices regardless of what buyer selects.
11-25-2023 02:10 AM
*a tad late to edit*
My situation is the same, buyer's choice is grayed out, I had to upgrade. Spent more shipping items the shipping options were supposed to address.
11-25-2023 06:33 AM - edited 11-25-2023 06:34 AM
I figured it out when I went to another site to buy the label.
The buyer forgot their street number. I didn't notice because I thought the S was a 5
Now why couldn't ebay tell me the address was invalid instead of just greying out all the USPS options? SMH
11-25-2023 08:47 AM
When this happened to you a month ago, it was a problem with the buyer's address, not an eBay glitch.
I agree that eBay should be showing a clear error message. It's a constant problem on the shipping labels page that there is no and/or vague info about errors.
11-25-2023 05:58 PM
The time I was talking about that was an actual ebay glitch was quite a while ago and I wasn't the only one affected.