I purchased a coat that was described in the ad as "great condition" and noted no flaws, except for a detached button. What I received, however, is a coat with large rips in the lining in each armpit, as well as a significant rip in the middle seam of the lining. I also definitely do not believe the coat is 100% cashmere, as stated. (The coat has no label indicating the materials.)
The listing says returns are accepted, but buyer pays shipping. I don't believe I should have to pay shipping on an item that is not as described. How can I get the seller to pay for return shipping?
