12-01-2020 01:30 PM
A package with sold fragrance got lost. It was sent by priority mail, last scanned on Nov 13 and then silence. My concern is that is a fragrance. Ebay doesn’t prohibit list, sell and ship fragrances, at least I was able to do so. How to deal with Usps? Did somebody had a similar problem? Can I still file a claim with Usps, or better not? Do I have to mention a fragrance in the claim? Please advise how to deal with situation like that?
12-01-2020 01:39 PM - edited 12-01-2020 01:42 PM
There have been some shipping carrier delays. Your item may not be "lost".
You could do a "mail search" without being specific on the contents. Lost mail claim would be different.
The claim form has a spot for description of what was shipped. Not sure how vague you could be.
A claim would likely require that you state what the item was to claim a value of loss.
Not sure if shipping something by Priority Mail that is not allowed to be sent using that service would interfere with the process.
12-01-2020 01:41 PM
Not allowed to send perfume/fragrance by priority mail. Don't know what you need to do next.