Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Tracking Information wrong?

I ordered an item on 01/04/21 . The listing's location on the Ebay page says it is from Virginia and I'm from California. I get a tracking number on 01/07 , 12:47 AM. To my surprise, the UPS tracking information says it was delivered to my door on 1/...

British Knight Shoes

I want to cancel a return on some shoes I ordered. I can't find how on to do that anywhere. What do I do in regards of that?

Why can Ebay not help sellers regarding estimated delivery

Ebay is not helping at all regarding the estimated delivery time.They inform my buyers they can receive their items within 8 days 5 business days from Denmark to Canada and the US.It takes almost 6 weeks now, due to Covid-19 at least 25 business days...

Sellers not Shipping on time

I placed an order on Dec 15 2020 and have not received it yet. The seller Doesn't seem to care.Kind of sad that ebay doesn't care either. Looks like i will find a new place to shop. I have been a Loyal Customer for years. So Long

Click to Print Label and "loading Preview" Never loads.

I have not been able to print a label for two days now. When i click on Print label, it changes the screen to a "loading Preview" screen but it never loads. Just stays loading. I can do it fine in another browser. Just not firefox. Which i would like...

Shipping delays to Newark, Delaware?

I shipped (USPS) two first class packages on the same morning, one to California and one to Newark, Delaware. The California package arrived in two days, while the Delaware package is still stuck in transit. I only post this because the Delaware cust...

Huh, what the heck? Damaged note from Post Office? Real or fake?

A) So I shipped an item to an address. I believe it was a Freight forwarder company address, like a middleman company, for another guy who is purchasing through the company.B) A month later, the buyer sends me a very strange photo of the following. A...

Managed Payments and shipping labels

I keep trying to find how to switch my shipping labels cost to be deducted from my eBay pending payment instead of PayPal. Has this not started yet? Thanks

Combined shipping

Hi everyone, Has anyone else encountered a problem with combined shipping. I have my shipping policy set up for $3.15 shipping then .20c per additional item. However no matter how many times I redo this my auctions still automatically say .50c and ch...

Resolved! Refund of digital goods

I bought a digital key a few days ago.But the key didn't work, so I asked for a refund. The seller requested a partial refund, but I wanted a full refund. So I rejected the request. Then, at the seller's request, I was asked to provide a return track...

USPS Loosing Packages

I saw a post that greatmidwestcoin posted and I agree. I am on the receiving end and it is making me think twice about purchasing if the shipper uses USPS in anyway. Several packages have gone missing and not delivered all together. Others have been ...

Resolved! International return / refund question

Hi, everyone. I purchased an item from a seller in the US which took about 45 days to arrive (I'm in Europe). Item is an obvious counterfeit so I opened a request to return it. The seller didn't even question my claim that the item is fake, so I'm pr...

Carrier Specific Discounts May not be working.

About three months ago, I noticed the calculated shipping rates on eBay to be different than my actual UPS rates. I did not may it much attention because it was no that drastic. eBay rates are lower in most cases. Anyway, as I am looking into this fu...

Why are some shipping labels charged to eBay but most to PayPal account?

I have always assumed when I buy a label through eBay that I pay for it from my PayPal account (I always charge for shipping). Indeed, I have lots of email receipts from PayPal for eBay shipping that always show up within minutes of buying the label....