Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Can DHL ship to PO Box?

Bought from an international seller that uses DHL and had the item sent to my PO Box. I looked more into DHL and found that they apparently do not deliver to USPS PO Boxes. Would the seller be prevented from shipping it by DHL or would there be a way...

User avatar by Adventurer
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Damaged item and seller isn't refunding money

I received a broken foot massager 12/2. I took video of the damage sent it to seller. They keep making me offers $10, $15 to keep the item and have it fixed myself. I want a full refund and a return label. The box had been opened and not taped back u...

User avatar by Adventurer
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  • 3 replies
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Ebay International shipping glitch

I shipped an international order on 11/3. I used the Ebay international delivery option and printed out the shipping label. When i go to my sold item history, that item is listed as shipped and has the tracking number on file for the label i printed....

CONTENTS EMPTY FROM EBAY PURCHASE

I BOUGHT COINS FROM EBAY AND FROM 2 DIFFERENT SELLERS &SOME THIEF IN THE POST OFFICE RIPPED THE ENVELOPE WHERE THEY COULD SEE THE OUTLINE OF THE COIN AND PULLED THE COIN OUT. ENVELOPE WAS DELIVERED TO MY BOX BY THE MAIL PEOPLE WHICH IS RIDICULOUS THA...

How to Handle a Lost item?

How do I handle a presumably lost item? I have had packages working their way around this one ending up at their destination, yet this one cannot quite make it 5 miles down the street from my post office to the sort facility in the State capitol. Obv...

Shipping Label Providers

I just recently started selling on eBay and have been using eBay labels. I have heard and seen other 3rd party shipping label providers and am wondering if anyone uses them. Give me your experience with using other shipping label providers, do you us...

USPS NOT SCANNING PACKAGES

Is anyone else having issues with USPS not scanning their packages??? I've lost product and $$$$ three different times because of this.

Ship or cancel

I have a buyer that purchased an item and it is listed as priority. She asked if I could get it to her by Dec. 7. Going out Friday Dec 4. I told her that I can't guarantee thta, and in the current conditions, I would say that was not going to happen....

Priority Mail label

Maybe a dumb question. When I buy a Priority Mail label, it will sometimes say '2-Day Priority' or '3-Day Priority' or even more. I don't chose that. I assume USPS calculates that. Is that correct? Is it dependent on distance or how many mail process...

Funds on hold pending return that never was shipped back

Seller request return/refund on item. I said yes. Ebay says buyer should return it by November 27th. He never shipped it back. "We've asked the buyer to ship the item back by Nov 27. Wait until you get the item back before issuing a refund."...."If t...

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