Label refund

[perdiesmom]

I sold a $20 item that I charged $10 shipping. The label sold at $66.99.  It was cancelled immediately, NEVER used. The package was sent USPS for $13. Has sense been delivered. I've written, called, still nothing. How long does it take or do I quit eBay for a hard lesson learned. The label posted at that amt. I didn't put that in...it didn't let me.

[perdiesmom]

Sorry....Since been delivered.  Guess my sense is upset.

[kensgiftshop]

If you voided the shipping label, it'll take 3 to 4 weeks to receive the refund.

[lakefor94]

If you voided the original label, it takes 2-3 weeks for the carrier to approve the refund and send along to eBay and then to you.

[hetand_5]

Why  does ebay work like this

[inhawaii]

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@hetand_5 wrote:

Why  does ebay work like this

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Ebay?

This isn't a ebay issue.

This is a seller issue.

The seller mistakenly made a label that had to be voided.

It's also a usps issue.

The usps takes some time to issue a redund.

Why are you blamimg ebay?

[christworks]

As @inhawaii noted, it isn't an eBay issue. I'll add that USPS has to ensure the label isn't scanned. If they issued a refund right after purchase, you'd have sellers using labels they had been refunded for.

[a_c_green]

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@hetand_5 wrote:

Why  does ebay work like this

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eBay is just the pipeline through which you can purchase USPS labels (or UPS, or FedEx) at their on-line prices instead of over-the-counter retail. Not sure how you managed to get a postage charge of $66.99 (you definitely paid that much?) - did you select overnight delivery by mistake, maybe?

As long as the label was not put on a package and scanned in by USPS, your payment for it will eventually be refunded by USPS (there is no eBay involvement) after something like 2-3 weeks, once they can confirm that the label was never used.

[mam98031]

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@perdiesmom wrote:

I sold a $20 item that I charged $10 shipping. The label sold at $66.99.  It was cancelled immediately, NEVER used. The package was sent USPS for $13. Has sense been delivered. I've written, called, still nothing. How long does it take or do I quit eBay for a hard lesson learned. The label posted at that amt. I didn't put that in...it didn't let me.

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If you actually voided the shipping label you purchased in Ebay, then you do get refunded for it, however it takes about 3 weeks as the carrier needs to be sure you don't use it.  It is not EVER immediate.

The other thing would be if it was $66.99 in Ebay [whatever carrier you selected] and only $13 via USPS, clearly there was some information you entered that was not quite correct.  The difference is pricing can only be due to different detailed data.

[hetand_5]

Have you tried again another way?

[ebooksdiva]

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@hetand_5 wrote:

Have you tried again another way?

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There is no other way to receive a refund for a cancelled shipping other than wait for USPS to check that the label hasn’t been used then issue the refund to the sellers account.