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Item showing as not shipped

I have an item that is showing in my alerts as "not shipped". But it has in fact shipped and the tracking number is listed. What should I do? I don't want my rating to go down because of an Ebay glitch.

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Item showing as not shipped

A workaround might be to go to 'Seller Hub/Orders/Paid and shipped' and tick on the drop-down menu next to the Order to find the option to 'Mark as shipped'. Might be worth a try... good luck.

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Item showing as not shipped

Seller Hub is showing it as shipped so I guess I'll just deal with the alerts being incorrect.

Thanks for answering so quickly. Happy trails on the ebay road.

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