Item sent through Global Shipping Program, falsely marked as delivered.

[gershon_gershonov]

Hello everybody,

A small item was sent from the UK to Israel via GSP.

After three weeks I noticed that it is marked as "delivered", although it wasn't.

As I understand, eBay is responsible for the shipping so I can't get any extra information from the seller in order to try and locate the package. This happened a week ago, so I would like to act while there is a chance to find my item.

What bugs me is that the shipping cost me twice the item itself.

Who should I contact for help?

 Thank you,

Idan

[gershon_gershonov · Accepted solution]

I came in to update that I wrote eBay about the damaged item, and they refunded me immediately. It is a shame that an old collector's item got broken in the process, but at least there is a fair ending to this story.