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Item returned For Insufficient Address

I sold a very expensive Video game.  The Buyer request that "NO invoice or any identifying paperwork be included with the item."

  It was mailed out on Oct. 31.  I just received it back today with the attached sticker.  I used the address the buyer provided. 

I looked up the address just now, and it seems to be an apartment complex.

I messaged buyer to let them know what happened.

IMG_5662.JPEG

So, Who pays to reship the item? 

Tried to call eBay to ask this question, but customer support was closed at 5:30pm EST!!

Thanks in Advance!!

Message 1 of 17
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16 REPLIES 16

Re: Item returned For Insufficient Address

Most people who now give a gift...send it with a receipt for an exchange.

Nothing worse than something someone doesn't want.

That no invoice be in the package is 'old school' and not the new norm.

Especially when something such as this(video game) might have a defect or not working.

Message 16 of 17
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Re: Item returned For Insufficient Address


@willowanddoch wrote:

I sold a very expensive Video game.  The Buyer request that "NO invoice or any identifying paperwork be included with the item."

It was mailed out on Oct. 31.  I just received it back today with the attached sticker.  I used the address the buyer provided. 


Maza tok, you've been played.

 

Your buyer received payment for that video game

-- from the actual end user at that insufficient address.

You are being used by that dropshipper, to fulfill their order.

 

That's why they don't know their own address -- it's not their address. Now your buyer the dropshipper should but might not refund the end user's order which you shipped to the insufficient address.

 

Stop trying to contact your buyer. If they start a refund request, respond with the first option UPDATE TRACKING DETAILS FOR THE BUYER even though eBay already has the tracking number. eBay considers undeliverable to be delivered, the case will close without a refund, and feedback is automatically blocked or removed.

 

Then if you wish @willowanddoch refund all but the shipping and your eBay fees, elija yum.

 


@willowanddoch wrote:

Tried to call eBay to ask this question, but customer support was closed at 5:30pm EST!!

Thanks in Advance!! 


You were being played.

 

eBay does not have a phone number that you can call. Wherever you found that number, it's a scammer with an Interactive Voice Response System. If you had called during their scamming hours, you would have been scammed, yaba daba.

What's a good cream to apply on Blackpink in your area?
Message 17 of 17
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