eBay

aughtzero · ‎03-06-2018

I bought an item from ebay and received it from Amazon Prime. It was the wrong item, so i filed for a refund. The seller agreed to it the next day and provided the return address as an Amazon Fullfillment Center - which is on the return label that I can print for the return.

Will this actually be returned to the seller? There is no information on the label or packaging slip that indicates the sellers information, what the item is, or anything. I'm concerned that if I do the return, I'll lose the item and i'll be denied my refund if the seller doesn't actually receive the item.

I tried to call ebay customer support about this, but all of their calls disconnect when trying to transfer me to a department. Seems there is no way to actually call them.

Is there some sort of code written in this label that I'm not aware? There's an ebay transaction ID on the packaging slip, but nothing else at all.

chrysylys · ‎03-06-2018

@aughtzerowrote:
I bought an item from ebay and received it from Amazon Prime. It was the wrong item, so i filed for a refund. The seller agreed to it the next day and provided the return address as an Amazon Fullfillment Center - which is on the return label that I can print for the return..

All else aside, that is the label you need to use. Any required information will be encoded in the label bar codes.

Go to Customer Service over there and report this, and they may revoke the membership involved in this transaction.

Be sure to leave appropriate FB here for your ~~dropshipper~~, er Seller.

Forget keeping up with the Joneses. Be the Finklegrubers!
OK kids, time to get the Dodge loaded up again. I hear 'Poppy's By the Tree' calling. This trip might be a long one too.

dougsue123b · ‎03-06-2018

I have been getting a lot of drop shipped from amazon prime stuff lately. I report them to amazon if I get a "this is a gift" card in the box.

cherrlawle_0 · ‎03-06-2018

Soon after tracking shows it as being delivered to the Amazon fulfillment center you will be refunded.

cherrlawle_0 · ‎03-06-2018

@chrysylyswrote:
@aughtzerowrote:
I bought an item from ebay and received it from Amazon Prime. It was the wrong item, so i filed for a refund. The seller agreed to it the next day and provided the return address as an Amazon Fullfillment Center - which is on the return label that I can print for the return..
All else aside, that is the label you need to use. Any required information will be encoded in the label bar codes.

Go to Customer Service over there and report this, and they may revoke the membership involved in this transaction.

Be sure to leave appropriate FB here for your ~~dropshipper~~, er Seller.

It actually might not be a dropshipper persay, I know several sellers who also sell on Amazon and use their fulfillment center to send to customer on eBay as well.

Basically the Amazon fulfillment centers are warehouses where Sellers from store their goods and have somebody else ship them out.

vintagemoth12 · ‎03-06-2018

What is the significance of "this is a gift" card in the package? I am not understanding this post except to know that someone is drop shipping from Amazon to eBay customers. Why is that bad? Don't sellers dropship from all kinds of market venues? Just not following. Thanks.

aughtzero · ‎03-06-2018

I received a "This is a Gift" card in the package, so it was drop shipped.

I managed to get through to ebay CS - they just told me to send it with the label I was given - if it doesn't get back to the seller then that's on them.

thallidguy · ‎03-06-2018

@cherrlawle_0wrote:
It actually might not be a dropshipper persay, I know several sellers who also sell on Amazon and use their fulfillment center to send to customer on eBay as well.

Basically the Amazon fulfillment centers are warehouses where Sellers from store their goods and have somebody else ship them out.

If the OP can identify that it was bought on an Amazon Prime account, then it was not Multi-Channel Fulfillment. Prime is a program aimed at consumer use only, and using it for business purposes violates the Prime terms of service.

thallidguy · ‎03-06-2018

@aughtzerowrote:
I received a "This is a Gift" card in the package, so it was drop shipped.

I managed to get through to ebay CS - they just told me to send it with the label I was given - if it doesn't get back to the seller then that's on them.

Correct. And in fact, there is nothing to return to the seller. The seller will get a refund for what he paid Amazon, if it goes by the book. That is not on you at all.

chrysylys · ‎03-06-2018

@thallidguywrote:
The seller will get a refund for what he paid Amazon, if it goes by the book.

That's something else that hasn't bee discussed much on these threads. They also penalize people for 'too many returns', just like here. And it goes against the account that places the order, not the recipient.

Forget keeping up with the Joneses. Be the Finklegrubers!
OK kids, time to get the Dodge loaded up again. I hear 'Poppy's By the Tree' calling. This trip might be a long one too.

thallidguy · ‎03-06-2018

@chrysylyswrote:
@thallidguywrote:
The seller will get a refund for what he paid Amazon, if it goes by the book.
That's something else that hasn't bee discussed much on these threads. They also penalize people for 'too many returns', just like here. And it goes against the account that places the order, not the recipient.

A fair point, and Amazon's buyer of record would be the dropshipper, not the eBay buyer. So it's a formula for having a short, risky and probably not-as-rewarding-as-you-thought seling career, all because you wanted to cut corners. If Amazon doesn't catch onto the fact that you're abusing Prime first, then the return rate might do it.

mg152 · ‎03-06-2018

Not necessarily. Amazon fulfillment will ship items sold on any site by that member, it’s a paid service. I get those gift receipts in everything I order from there.

Patricia
eBay member for 25 years

greencastleor · ‎03-06-2018

@mg152wrote:
Not necessarily. Amazon fulfillment will ship items sold on any site by that member, it’s a paid service. I get those gift receipts in everything I order from there.

If it is merchant fulfilled, as in FBA where you send inventory to Amazon, you will get a receipt but it will not be a gift receipt. A gift receipt is clearly from a personal account.

"

Prime members are not permitted to purchase products for the purpose of resale, rental, or to ship to their customers or potential customers using Prime benefits."

findersltd · ‎03-06-2018

@mg152wrote:
Not necessarily. Amazon fulfillment will ship items sold on any site by that member, it's a paid service. I get those gift receipts in everything I order from there.

Your absolutely correct. Matter-of-fact if you listen to EBay's 1st week Boot Camp Video, when they talk about doing end of year tax returns and inventory, they actually mention the program by name when they discuss dropshippers. It has nothing to do with a Prime Membership.

thallidguy · ‎03-06-2018

@findersltdwrote:
@mg152wrote:
Not necessarily. Amazon fulfillment will ship items sold on any site by that member, it's a paid service. I get those gift receipts in everything I order from there.
Your absolutely correct. Matter-of-fact if you listen to EBay's 1st week Boot Camp Video, when they talk about doing end of year tax returns and inventory, they actually mention the program by name when they discuss dropshippers. It has nothing to do with a Prime Membership.

If they're calling Multi-Channel Fulfillment dropshipping, then that just goes to show how clueless they are. Neither FBA not Multi-Channel Fulfillment are dropshipping in the sense that it is most commonly understood here on eBay. That's like the posters who say they were "scammed" when what happened was an honest mistake by a trading partner.

Multi-Channel is used by sellers who produce or acquired the item themselves and have simply outsourced fulfillment to Amazon. Unlike classic dropshippers, they know what they're selling and the have control over their inventory.