Item is stuck in USPS infinite loop, but eBay claims it’s “in transit”

[scotearle1952]

I purchased an item on March 8.  It was mailed via USPS the next day using Priority Mail from Sterling Heights Michigan. It spent 4 days in Detroit and then arrived in Charlotte NC on March 14 where it remains 14 days later. Every day I received a tracking message that says package is being processed through USPS in Charlotte followed by a message saying the package is “in transit”. See sample of messages below. Obviously the package is in an infinite loop in Charlotte, but eBay claims it is “in transit “ and so refuses to refund me.

eBay is useless and the USPS is worse. Don’t waste your time appealing to either of them.

1. 12:00am
   In Transit to Next Facility, Arriving Late
2. Mon, Mar 24

   7:50pm
   PROCESSED THROUGH USPS FACILITY

   CHARLOTTE NC DISTRIBUTION CENTE, 28057
3. Mon, Mar 24

   12:00am
   In Transit to Next Facility, Arriving Late
4. Sun, Mar 23

   10:12am
   PROCESSED THROUGH USPS FACILITY

   CHARLOTTE NC DISTRIBUTION CENTE, 28057
5. Sat, Mar 22

   12:00am
   In Transit to Next Facility, Arriving Late
6. Fri, Mar 21

   2:30am
   PROCESSED THROUGH USPS FACILITY

   CHARLOTTE NC DISTRIBUTION CENTE, 28057

[simba6]

Go to USPS.com  and file a missing mail/package report.   I have had many packages get " unstuck " that way.