Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Forum Posts

Why doesn't it show package as being delivered?

Hi, I sold an item and the buyer had the item delivered to a reshipper in Miami, FL. The package has been stuck in "In Transit to Next Facility, Arriving Late" and I have an upset buyer. I thought the package might have been lost. However, I went thr...

Resolved! Buyer wants refund for undamaged item because of packaging

I could use some advice. I have a buyer requesting a refund for a few items that they purchased from me totaling $6,000. Their complaint is that the items were not packaged properly, though they say that the items appear undamaged - they want to retu...

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UPS Surepost instead of USPS Ground Advantage Problem

This is a new one for me. First of all YES Ebay is having problems with printing packing slips. My screen keeps spinning too. I keep a sort of packing slip on hand that has our coupon in it in case this comes up.Now an item sold that only has a choic...

no package

I ordered an item that was delivered. To an out of state address. The out of state address was showed as my shipping address. I did not realize this. Til i seen the package was delivered. I don"t know how this address was set as my shipping address. ...

User avatar by Explorer
  • 75 Views
  • 1 replies
  • 0 helpful

Entering shipping data when listing a product

I am a noob, so I am prone to some errors. I recently got hit with two label adjustments due to entering the wrong dimensions of a box. So what I did was measure the item and then estimated the size of container that I would be shipping it in. I got ...

FEDEX replaced my label, now no movement

Has anyone had this same experience with FEDEX? My tracking showed "shipment exception barcode unreadable and replaced " Since then there hasn't been any movement on the package. I wonder if they changed the tracking number. I asked the Business Cent...

Cheapest way to ship small, light envelope

I just started selling again on eBay after several years away Can someone please tell me the best shipping policy to send small, flat items in a standard letter envelope? I have items that would sell for less than $5 but the shipping policies I am fi...

OSM Worldwide

Please for the love of God stop using it. The incompetents in charge don't update tracking and it takes forever for them to move packages. I currently have two that are almost definitely going to be late as per the eBay delivery window and tracking h...

User avatar by Adventurer
  • 9478 Views
  • 19 replies
  • 27 helpful

How do I pay less for shipping and postage?

I am an 18 year old that has been selling on eBay for about 2 months. I barely make money because about half of what I make goes to shipping and postage because I like to offer free shipping on most of my listings. I was wondering if anyone knows a c...

Resolved! free shipping question

Hi, I have my items, mostly books, on free shipping. If I choose to ship internationaly will that shipping be free as well. I can ship free within USA but not internationaly thanks. Mike

User avatar by Scout
  • 611 Views
  • 42 replies
  • 0 helpful

Resolved! I can't trust the pre-paid shipping label service anymore.

I recently listed and sold an item, and one of the options I chose for shipping was to use eBay's pre-paid shipping label service. I presume for items that are known enough (which mine was), they looked up the packaging information of some sort. Anyw...

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