Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Can't find returning shipment tracking

Hello, the "consolidation centre" or probably customs decided that my package contains dangerous goods, as well as to return it to the seller after it just didn't move for a week or so at the international shipping hub. The only update in the trackin...

Hazmat printing on all USPS Ground labels

We printed multiple labels this morning and noticed all printed with the Hazmat label. I spoke with a representative from eBay. The answer I was given was to just send the packages Hazmat or call USPS. She said that this was not an eBay problem, but ...

Resolved! New HAZMAT warning on all my labels

I just noticed that all of my shipping labels now have a statement on them of ,"HAZMAT -Surface Transportation only." None of my items are HAZMAT items, and I haven't changed a thing on any of my 500 plus listings. Any knowledge on what is going on w...

Resolved! Custom SKU Missing from USPS labels when printing from bulk

Dear Ebay,Please fix the following:Last week the Custom SKUs disappeared from my USPS labels. When printing the shipping labels one at a time, the Custom SKU prints on the side of the USPS shipping label just like always. But when printing from bulk ...

Resolved! USPS "Return to Sender Processed". What to do?

This one says "Return to Sender Processed". I just realized that I forgot add the second line to the receiver's address. I called the local post office just now and the cleak says it's too late (two days passed) to add anything and it's going to go b...

Where is the "Printer and Receipt Preferences" Page

I am trying to simplify my process for printing labels with my Dymo 4XL printer. All posts for this printer are largely outdated, including the page on dymos official website (https://www.dymo.com/en_US/online-support-print-labels) for how to print l...

shipping CDs

I have cardboard mailers I use to ship DVDs. I have a lot of CDs which I hope may sale and am wondering what I should use, to avoid bubble mailers. I searched mailers for CDs on Ebay and there are a lot of what appear to me to be fairly flimsy thin c...

USPS IS LOSING MY BUSINESS

USPS used to get about 99% of our shipping but now they are only getting about 60% after all these rate hikes. UPS and FedEx are simply out bidding for Flat Rate Ground Shipping. After the next rate hike they will most likely fall under 50%.

USPS not an option to ship to Illinois

Does anyone know why USPS may not be an option to ship a small flat package to Illinois today? I have a 9x9x1, 6 ounce package to ship and it won't let me select USPS.I also have two large packages (one 6 pounds, one 3 pounds) going out today and was...

eBay Broken Item Return

0 feedback buyer claims the item I shipped arrived broken. This item was shipped UPS Ground Saver which includes up to $100 in insurance. I responded to the user with pictures of the packaging process showing the item was well packaged. I asked the u...

USPS - Unusually Slow Postal Service!

Just when I thought I'd seen it all.... can anyone beat this? Package type: First ClassFrom: Schofield, WITo: Palatine, ILTransit time: 12-days Number of scans: 38Total miles traveled: 1,382-----------------------------DELIVERED!!!, In/At MailboxPALA...

How to Dispute Shipping Adjustment

I just got charged $22 for a UPS shipping adjustment, I want to dispute this charge. No reason is given and I correctly weigh and measure all packages before shipping.

eBay standard envelope shipping option not available

Almost all my items that I want to ship as ESE is not available. All my items are listed under collectibles & art.Here is a typical example https://www.ebay.com/itm/285955681730

After 3 days of purchase, the state is still "Awaiting Shipment"

I have purchase a soundbox from eBay.Three days later, it is still "Awaiting Shipment". And since the package hasn't been delivered to FedX, I cannot track my order onlins.Is there a possibility that the seller forget to check eBay regularly and does...

Buyer wants item sent to a different address than what was printed on the label...just house # only.

Buyer requested a change in address in sending a small/inexpensive item to them. It appears the difference is just the house #. Street and city, state, zip are the same. Can I just correct the street address manually? Thanks. K