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Item I need to return is not appearing on my Purchase History

I purchased a set of headphones in a private auction 2 weeks ago with a 60-day return policy.  The item was defective upon receipt and I want to return it.  However, the item does not appear in my Purchase History, so I am not able to continue with my return request.  Any idea why my purchase item didn't post and what measures I can take to either fix the issue or return the package without going through Purchase History?  Thanks.

Message 1 of 4
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Item I need to return is not appearing on my Purchase History

maybe Ebay removed the item, you can file at Paypal.The transaction will be there.



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“Never pick a fight with an ugly person. They don’t have anything to lose.” ~Robin Williams
Message 2 of 4
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Item I need to return is not appearing on my Purchase History

Thank you.  I've gone to the PayPal resolution center to initiate a return request.  Much appreciated.

Message 3 of 4
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Item I need to return is not appearing on my Purchase History

most welcome.



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“Never pick a fight with an ugly person. They don’t have anything to lose.” ~Robin Williams
Message 4 of 4
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