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Seller not responding

Hello Team, First time buying from eBay here. I want to purchase an item but the seller/store hasn’t responded to my questions. I made enquiries on two different ads from the same seller but no response for a week now. Should I go ahead and buy or ke...

User avatar by Pathfinder
  • 74 Views
  • 5 replies
  • 0 helpful

Cannot login on app

I’ve been trying to login since last night to my eBay app. I have iOS 26 and i deleted the app many times to reinstall and restart my phone, and nothing i just keep the getting the same message saying “we ran into a problem try again later”. Signing ...

Some GREAT news about Buyer Transaction Cancellation REQUESTS

Ebay just released this policy change. It is a good one for sellers. It really helps things both with the Cancellation process and Feedback that may result from this. https://www.ebay.com/help/policies/selling-policies/seller-performance-policy/servi...

User avatar by Visionary
  • 3329 Views
  • 103 replies
  • 11 helpful

Gift card

I bought a gift card and send it through email never used it on anything but the balance still says zero and I have proof that I bought it how do I go about getting my money on it

Ebay authentication address or scammer

I'm mailing a $2000 gold necklace to/from NY. Ebay shows authentication address to CA. I can't confirm this is a legit address or a hacker. I only see two addresses that ebay uses for authentication, one in NJ and one in Vegas. Me and buyer both live...

Misled by eBay customer service

I was unable to open a new account after closing a previous one because I experienced fraud. When I called eBay customer service they insisted that depositing a $500 eBay gift cards would allow me to open the new account. After they tried to help me ...

User avatar by Enthusiast
  • 124 Views
  • 14 replies
  • 0 helpful

Did something change? Sales died.

Hi everyone,I usually sell about 20 items a month here and about 5 on etsy, but I haven't had any sales here this month. None, nada, zippo! Holy smokes, what's going on?! I've had 4 on etsy so far, so usually I'd be running about 15 here. Any ideas?P...

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