Shipping

Forum Posts

Sorted by:

Central US Tornadoes

Seller Protections are in place for sellers impacted by recent tornadoes and severe weather. Our thoughts are with the communities across the country that have been impacted by recent natural disasters. Many states in the central region of the countr...

Package not delivered by USPS

>>>What does it means: USPS Delivered, Individual Picked Up at Postal Facility>>>Item was not delivered at shipping address as expected.Item not received.

free shipping- am i missing something?

Been here 20 years and I have mine added into the price as most have. I take advantage of the discounted labels but i just don't get it. I can't ship even my 6x9 envelope for under at least $3.86 and most of the time they are under a ounce and most r...

Sports Cards w/ Shipping Options

We have listed and sold sports cards for a few years now and have always listed the cards with 2 shipping options; standard snail mail & first class/ground Advantage. However, I was advised recently by a customer (yes, this long into the game) that t...

EIS shipping question

@wastingtime101 I currently have my shipping settings set to Flat Rate shipping for both Domestic and International shipping using USPS. I have quite a few countries blocked due to various reasons. I mostly do this because I offer combined shipping a...

Where / how to invoke shipping rate table that I created?

In shipping preferences, I just created a domestic shipping rate table thinking that would make my life easier. Instead, I just wasted several hours revisiting all the account settings, preferences, active listings overview, lcreate listing, and revi...

USPS First class international letter option has disappeared from shipping policy

TL;DR Did eBay recently remove the USPS First Class international letter option within business policies? Or is there something I need to do to get this option to show when setting up my international shipping? I am a new seller and learned how to se...

Screenshot 2024-06-02 at 11.24.30 AM.png

Can the parcel also be sent to a drop-off point or to a box?

Hello, I would like to ask if it is possible to send using my carrier (not in the offer) also to the delivery point or maybe to a box.. ?How does the sale actually work, does the shipping and shipping cost automatically count as to the buyer's physic...

Is it possible for a buyer to pay for shipping an item a second time?

I received a package I sold back from a buyer, and after a few messages it seems like their PO box they had it shipped to refused the package, and so it was sent back to me. The original listing had free shipping, but the buyer has offered to pay for...

Hey sellers - sometimes you really do just bring it on yourselves.

I am both a seller and a buyer. But this post is written with my buyer’s hat on. I have received: A blocked baseball cap with a rigid brim - in a padded envelope. A license plate - in a padded envelope. Sometimes with a cardboard insert - but althoug...

UPS extra charges

I’m not posting from my main selling account. I sell golf clubs, 5,000 a year. I’ve been in the business a long time. I purchase the labels through eBay for simplicity. The packages are weighed and the 3 boxes I use are all the same length. I enter t...

Does anybody know how Fedex Ground Economy claim process works? Ebay CS doesnt

Really astounding how poorly trained eBay customer service is on their own website. I've dealt with over a dozen customer service agents so far and at best two of them have remotely understood how their shipping works. Hoping that someone here can fi...

Using USPS Regional Boxes now that they are discontinued

It's been awhile since I listed anything on eBay and my basement is full of Priority Regional A & B boxes, which I've just learned were discontinued last year. On the USPS website it states the following: "Customers with Priority Mail Regional Rate B...

Why does ebay not stand behind shipping sold through ebay like it does other products

Bought shipping from Fedex through ebay and Fedex managed to lose the package. It took me forever to figure out how to file a claim with ebay for the lost shipment (Fedex wouldn't let me do it myself because ground economy is a managed account owned ...

In past few months buyer pays the same shipping that I do for the label?

In previous year, what I pay for a shipping label would be up to 30% cheaper than what the buyer actually paid . I mostly use USPS ground advantage. But in past few months I seem to be paying exactly the same as what the buyer is paying. So no saving...

EBay won't pay me for item sold

I sold an item earlier this year and Ebay will not pay me the $7.54 unless I add a checking account. At the time I had PayPal. Ebay took out their fees but I am still not being paid. This has been going on for 6 months now. I asked to have a check se...