cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Issue with return

I returned the order. USPS says that delivered. ebay does not see that it is delivered. it's been a couple of days nothing changes. I can't do anything, in form ebay I can only wait when it is noted that it has been delivered. what is the problem?

Message 1 of 4
latest reply
3 REPLIES 3

Issue with return

@alex_vlas  This is not eBay nor will anyone here inform them of anything, we can't ... suggest that you upload the tracking number in the return claim you filed, that will update eBay's file.

Regards,
Mr. Lincoln - Community Mentor
Message 2 of 4
latest reply

Issue with return

Tracking number I used that gave me ebay.  In the return claim no filds to uploading something. There can only wait when will be sined as delivered. It looks like other options will probably be available after delivery. Where else can I send tracking history?

Message 3 of 4
latest reply

Issue with return

Make sure you understand and carefully follow the ebay's proccedures & policies.

 

https://www.ebay.com/help/buying/returns-refunds/return-item-refund?id=4041&st=7

 

Waiting could time you out of any ebay resolution.  Call customer service if you have not do so already.

 

The tracking number is your friend: proof that you sent something back, where it was delivered and when.

Message 4 of 4
latest reply