Is there a time limit since date of transaction for buyer to start a return claim?

[sr.bayoneta]

QUESTION #1 : For how long can a Buyer keep an item in his/her possession with no complaints or notifications to the Seller and still have the right to demand a return directly from eBay ??......5 , 10 , 15, 20 , 25 , 30 , 35 days????...Is there an eBay specific time limit to start a "dispute"??.....I have not been able to find out after much navigation of the website......Thank you.

QUESTION #2 : How can a Seller who has received what he/she considers an uncalled for, damaging, negative feedback, request a feedback review DIRECTLY FROM eBay , NOT from the Buyer....Again, I have not been able to clarify this after much navigation.....Thank you.

[nc-daydreamer · Accepted solution]

30 days with ebay, then 180 days with paypal and 1 year with their credit card.

[sr.bayoneta]

Thank you very much !

[nc-daydreamer]

As for the second part - when it is received is possible - however, the neg you got does not fall within the guidelines to have it removed as far as I know - call them to find out. 🙂

[sr.bayoneta]

Thank you again for your courtesy !!

[johnrj1226]

Simple -

1. Go the  Help & Contact tab  > top left corner of the Overview page .click on it

2. type in the  search bar  these  word "return time" lines (or your other eBay issues)

3. you  should get eBay Money Back Guarantee policy

https://www.ebay.com/help/policies/ebay-money-back-guarantee-policy/ebay-money-back-guarantee-policy...

4.  Scroll down to

eBay Money Back Guarantee timelines

5. click on the blue  circle w/white cross

6.  Voila!  Read away

7.  Might  have to do  something similar w/PayPal - don't know   procedure > never returned an item thru PayPal and probably  never will.

[sr.bayoneta]

Thank you.

[pburn]

@sr.bayoneta 

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@nc-daydreamer wrote:

30 days with ebay, then 180 days with paypal and 1 year with their credit card.

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Just want to clarify a few things:

1. eBay's time limit is 30 days from the last estimated delivery date;
2. PayPal's time limit is 180 days from the date of purchase;
3. Each credit card issuer has its own time limit on chargebacks.

My credit card issuer allows chargebacks to be filed within 60 days of the date of the statement on which the transaction appears--a far cry from one year.

Each consumer should check with his/her own credit card issuer to determine the length of time during which they can file a chargeback. 

[sr.bayoneta]

Thank you.

[robot-hands]

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@nc-daydreamer wrote:

30 days with ebay, then 180 days with paypal and 1 year with their credit card.

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Slightly correct.

30 days from the last estimated delivery date with ebay

180 days of purchase with paypal

each credit card is different.

[sr.bayoneta]

Thank you.