Trying to find answers since ebay nor the reps that call are ever able to provide any. I was previously enrolled in the Global Shipping Program and did so successfully for many years. Now that ebay has gone and changed the program not a single customer that is International has been able to purchase any of my items. I have spoken with multiple reps on this WHO ACKNOWLEDGE that everything within my side is set up CORRECTLY yet there is something...a flaw, an ISSUE but don't worry....rest assured, we are creating this magical TICKET....it will cause the next higher level to respond and resolve your issue....WHAT A JOKE!
According to all that I have read and heard within my Business Policies I have to have International shipping turned off ( I do) otherwise I'm responsible to ship to that country myself. I just want the system to work the way it did before, I ship to ebay and they to them.
This have been going on now since about March, exactly when I received notice that my store has automatically been switched over and enrolled. Ever since covid was released I feel ebay has completely abandoned the sellers on this platform and never been able to get the kind of service or support as before. Is anyone else having these issues as well?
