01-07-2019 06:10 PM
01-07-2019 07:00 PM
The Global Shipping Program charges customs/duty fees up front. With the GSP, you only have to get your item to Kentucky safely. If it is damaged on the international leg, the GSP (Pitney Bowes) is responsible.
Direct shipping is fine for many items, but it does come with some risk. If damaged, you are liable. If lost, you are liable. If the buyer refuses to pay the import fees, you will get the item back.
UPS Worldwide Saver will likely have brokerage fees which will be billed to the customer.
A lot depends on the value and weight of the item you intend to sell.
01-09-2019 01:32 PM
So does Global Shipping Program unpack the item when they receive it and repack? Concerned about this as I am going to get a fairly $$ item/fragile from the UK and they are using that program now. The last package I got that way was crushed on several corners and beat up badly and the box was soft and should have been double corrugated as I asked the seller to use because of that fact. Also who then do you contact if said item is damaged in transit? I know tracking did not even tell you what carrier was going to deliver, expected date etc. even when it was stateside here. I never had issues with buying from foreign sellers the normal way and have not read anything too positive from a buyers viewpoint. Any help would be appreciated.
01-09-2019 01:54 PM
They do unpack and repack some packages. I'm not sure why or when they do.
If an item is damaged the buyer opens an item not as described claim saying that the item was damaged during shipping and that it was a gsp transaction. The system doesn't always recognize that it was shipped via gsp so it is a good idea for the seller to phone ebay after the claim has been filed to ensure that the gsp is the one refunding.
01-10-2019 06:06 AM