mam98031 • Volunteer Community Member • Buyer/Seller since 1999
@tori_729 wrote:I actually shipped it nonmachinable so it wouldn't have gone through the machines.
It doesn't matter. If you do not ship with online tracking, you can not EVERY win an INR claim.
@tori_729 wrote:Thanks guys. I definitely don't want a defect on my account. And I understand the whole tracking thing - I shouldn't have shipped an expensive item w/o it. I sometimes ship flat items that are worth less than $5 that way, but not usually anything higher value.
I understand the value of tracking now, haha! Live you learn!
I think what irks me is this person demanded I ship next day and with tracking and never responded at all after that to any personal messages. I *almost* shipped it tracking because of the shadiness of it. I should have went with my gut and sucked up the $3!
I sent them a personal message after they opened a case and no response. It just sounds like they don't like me and want me to pay lol. But you guys are right - it's on them, not me.
I put some comments up on the case about making sure the address was correct, checking w/ neighbors, etc. If they don't end up responding in a couple days I'll just refund them before Ebay steps in.
I appreciate the kind comments - a lot of times I get on here and feel like an idiot for whatever question I'm asking! 🙂
There is a difference between asking and demanding. I took your original post as they asked you to ship with tracking and without a packing slip. That to me tells me they are sending a gift to someone, not that a buyer is being unreasonable or trying to con me out of something. Tracking is just a good business practice. It protects both the buyer and the seller. In this case, your buyer probably just wanted to follow the package and know when it got delivered to whomever they were having it sent to. I just think you read far more into their request than was ever intended by the buyer.
You could look at this another way, since you shipped without tracking, the buyer may think you are shady. I'm not at all saying you are, but it could be a perception since you didn't seem to want to work with your buyer on their request. It is how it could have looked to them. Just sayin!
They were probably upset with you because they had not asked for anything unreasonable but you treated them like they did. So yes, they may be a little put out with you. And if they sent a gift, they may not want to ask the person they sent it to, hey did you get the game I sent you?
I think you have this all wrong. This is ON YOU, not them. I'm not picking on you, I'm just saying you could have worked with your buyer instead of just doing it the way you wanted to without even considering why they were asking and assuming they were trying to take advantage of you. And who knows, maybe the envelope never did arrive. You have no way of knowing one way or the other.
I don't think your buyer was trying to scam you in any way.
