Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

time needed to ship a sold item

I listed an item, and it recently sold and was paid for.... unfortunately, I had a family issue that caused me to pack up and leave my home and come to family across the country, but I forgot to pack the item.... now it needs to be shipped.... the bu...

This A.M. 1/10/2019 ~ Aready being chargeszone pricing for first class!

Where is the latest shipping matrix! I just paid "new" zone rate from he east coast to Las Vegas, and lost money on shipping! (not to mention ebays piece of it in FVF)

International Priority Shipping via global shipping program?

Is International Priority Shipping via global shipping program the safest option (As this seems safe because ebay takes care of shipping)? Or could I use others like UPS worldwide saver which seems the delivery is much faster and not that much more e...

eBay Shipping?

I purchased a label through eBay shipping but it went into a non-ending loop (spinning circle) and so I had to back out of it and generated a label through PayPal instead. Nothing was in my PayPal history immediately afterward but now I have a second...

Address Line Maximum Characters Limit

Hi, eBay's address line limit of 40 characters is really anoying, can this be configured anywhere within 'My Account'? The couriers I use (DPD, UPS & ROYAL MAIL) have character limits ranging anywhere between 30 and 40 characters per line dependant u...

international shipping - package caught in a loop

I sold an item to a customer in Montenegro in December. Package departed Bluffon SC on Dec 21, traveled to Charleston SC, Columbia SC, Miami FL, San Juan PR, Denver CO, San Franciso CA, Jamaica NY and now shows enroute to next facility on Jan 9. Why ...

Resolved! Buyer returned item but it wasn't not delivered to seller. What should seller do?

Buyer returned the item but the package wasn't delivered to the seller (me)What seller should do? It will be not fair at all the seller have to refund the buyer...ebay have some protocol established for these situations?

Failure #872,562 of eBay's AUTOMATED RETURNS!

A simple Monday morning problem, A buyer would like to return the item they purchased over the weekend, it has not even shipped yet! Our solution, DO NOT ACCEPT the return! Here is the reason that we provided to eBay..."The buyer is asking for a retu...

eBay "guaranteed delivery" is a crock

Why does eBay insist on holding ME responsible for the delivery time of a package? I would love someone to explain to me how the world tour this package took on it's way to the buyer - 28 days and it's not there yet - is in any way, shape or form my ...

Seller wants to change shipping price

Hey there, just today I made a purchase on an item that was set to "buy it now" or "best offer'. The shipping price on the listing was estipulated at about 11$ specifically for my country. I sent the seller an offer that was slightly lower than the l...

why is Ebay taking a cut of shipping costs?

why is Ebay taking a cut of my shipping costs? this is cutting into my bottom line because i am honest and charge correct prices for shipping? this seems very unfair to the seller and to the customer because i would guess that a lot of sellers pad th...

Resolved! Who pays return shipping? buyer believes the item is not the material described, i disagree

After some heated bidding I sold a coral necklace for a very good price. AFTER the bidding the buyer asked "Do you have any more information, history, background on the piece?" I replied that I acquired it as part of a mixed jewelry lot so did not ha...

My order

Hi everyone Before 8 months I ordered two things one phone and second mobile display now the 9th month is going on i did not receive my item and also did not receive my money back EBAY IS A THIEF BIG THIEF you all can check screen shot as well i have...

FED EX Shipping "Dimensional Weight" Quote $170 Actual Charge $844

Beware of Fed Ex charging Dimensional weight on large light packages. I shipped a large box 48" X 30" X 24" that weighed less than 60 lbs. Ebay Fed Ex shipping quote was $170. Fed Ex applied a "Dimensional Weight" which was not mentioned in anything ...

Resolved! Deliver wrong address, Seller stop responding and eBay not stepping in

So we ordered a robetic machine where the seller deliever the product to wrong address in tracking it shows back to his warehouse, where it was intially was being packed and delieverd . when i contacted the seller the seller gave me responses by he d...