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I bought an defective item. I want to return it. however...

The return address is Israel.  (according to ebay)

The return address  is Nevada. (according to package I received )

 

Shipping cost and time are critical.

What am I to do now?

 

If I crossed the "international boundary", then I apologize.

If this was not not my fault, should I cancel payment or something?

 

Please advise. Thanks.

 

 

 

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Re: I bought an defective item. I want to return it. however...

@ofhs2 

 

What is the reason for returning the item? If the reason is "Doesn't work or defective," you should be filing for a return in eBay's Resolution Center. The seller will provide the mailing label with the correct return address. You don't have to worry about whether it goes back to Israel or to Nevada--that's the seller's problem.

 

You should not be creating your own return label and returning the item on your own. You should be using eBay's Resolution Center. All kinds of problems can crop up down the line if you don't use the Resolution Center.

 

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Message 2 of 4
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Re: I bought an defective item. I want to return it. however...

Okay. Thank you.

I think I am in "resolution center"

 

In my purchase history it is under -Returns and Cancelled orders

The label that it says to print reads reads      Israel.

 

 

 

Message 3 of 4
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Re: I bought an defective item. I want to return it. however...

and the next step is to "mark as shipped."

 

Message 4 of 4
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