Shipping

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Central US Tornadoes

Seller Protections are in place for sellers impacted by recent tornadoes and severe weather. Our thoughts are with the communities across the country that have been impacted by recent natural disasters. Many states in the central region of the countr...

Resolved! Deceitful Selling How will eBay rule?

Last year, I bought quirkiest, sweetest dog from the Humane Society. But I believe they got the breed wrong as she was a stray from another state. So, since I had done the ancestry DNA, I decided to have her done as well. I found and bought a Canine ...

Shipped 1st class mail vs Expedited Shipping (USPS Priority Mail®) as stated in the ad

Question for anyone:I just recived an item that had the only available shipping method was expedited shipping and charged a fee... shipping &handling stated the fee was for Expedited Shipping (USPS Priority Mail®) service. The Item was shipped 1st cl...

Resolved! Requesting a FedEx Pickup without an Account

I sold an item that requires a large box so I offered FedEx Home Delivery as an option, and that is what my buyer selected. I would just take it down there but my husband has to take my car tomorrow as his is in the shop, so I called FedEx and asked ...

I bought a counterfeit item

9 months ago I bought a new in box pair of Beats headphones. They stopped working a just before the holidays and when I took them into the Apple store after the new year they said they were fakes. Someone had made a whole bunch of them under the same...

Refund from ebay?

Hello!So i have this problem for the first time. Didn`t recive my item and opened a dispute. The seller issued you a full refund. And from ebay got a message that : Please allow 48 hours for the refund to process.Two weeks passed and i still haven`t ...

FEDEX OVERCHARGES NOT RECOVERABLE

In September, I shipped an unframed art print, i.e. a piece of paper via Fedex. Label charge should have been $13.80, I was charged $142.29 on my Ebay invoice. Fedex is showing the dimensions as 54x39x3, when in fact the dimensions were 18x14x1, but ...

USPS rate increase on International Shipments

I was just comparing rates from last week to this week and they have gone up "SIGNIFICANTLY" ! I expected about a 5% increase, but I am seeing about a 20% increase on Priority Mail International. A few examples .... Last Week This Week46.03 57.5249.7...

Resolved! 2020 shipping online pricing

I would love if someone could direct me a a list of actual prices for online shipping. Not USPS retail. Price increase starts today and I have yet to see a comprehensive list. Thanks

Print return label error

Why can't we print the return label it always gives an error? I'm loosing money returning items that don't work. This problem needs fixing. Any help?

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Using credit card to pay for Ebay shipping label

Is it possible to pay for Ebay shipping label by credit card? If so, please show me how to set it up. Thanks,

Got scammed by a seller who shipped the wrong item and couldn't do anything about it

It happened over 2 years ago, but I've come across the old associated emails and decided to ask for some advice for the future reference. Once I ordered a limited edition vinyl from the United States, being located far abroad myself. The seller shipp...

Forwaded Package?

I shipped an item as normal, and have never encountered this issue before. The tracking says that the package was "forwarded" in the buyer's city. It has been a week and the buyer still says they have not received the item.Asked the buyer to check wi...

Unable to Deliver - Returned to Consignor

Hi, is there anybody experience this international shipping issue? I received a second tracking number but it saying Jan 22, 20207:46 pmUnable to Deliver - Returned to Consignor Erlange KY 410252501No more update after that, but my Estimated delivery...

Shipping from BlueCare Express

I ordered 2 items from a seller. It was a very reasonable price for a product that is not sold in any stores around me. I placed the order late on 1/23/2020. It was supposed to arrive by USPS First Class Mail. Early the next morning (1/24/2020) I rec...

Problems offering refund

So basically, my buyer received the item but it was damaged so he opened a case then he and I both agreed on refunding half of the amount he paid which would be $50 but he gets to keep the itemI tried going to my Returns Dashboard but I don't see the...