I am getting a weird message when attempting to print shipping labels.

[knickknacksnyc]

Invalid reprint request. Mismatching Partner User ID

Has anyone else gotten this message? I tried using a different browser and clearing my history but am still having the same issue. Any advice would be greatly appreciated.

[wranglerangler82]

Same here, and cannot void and print new one either, completely stuck!!!!

[abbottprices]

I am receiving the same error and I need this fixed ASAP otherwise my paid label will go to waste. eBay please help!!!

[zhjy47]

I got the same message while trying to reprint a priority label.

I went back to the initial label page and I was able to reprint from there. I also saved the label from there.

(If you search your browser history, the initial label page address should look like https://postage.ebay.com/ws/eBayISAPI.dll?PAppConfirmPostage&scrshipmentid=(some number)bulkGrpId=(some number))

Now I am just wondering whether these labels/tracking numbers are still valid.

[zhjy47]

It seems these labels are still valid although showing the message to reprint. USPS website just populated information for my label. Everything looks just fine.

[rnparts2013]

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@zhjy47 wrote:

I got the same message while trying to reprint a priority label.

I went back to the initial label page and I was able to reprint from there. I also saved the label from there.

(If you search your browser history, the initial label page address should look like https://postage.ebay.com/ws/eBayISAPI.dll?PAppConfirmPostage&scrshipmentid=(some number)bulkGrpId=(some number))

Now I am just wondering whether these labels/tracking numbers are still valid.

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That's one way to solve the current problem. Go to your browser history, search word "postage", click the link similar as mentioned above, then print. Otherwise you'll keep getting "Invalid reprint request. Mismatching Partner User ID", as for now. 

[outlawvintage]

I am having the same message too. I am also trying to figure out what to do. I wonder if ebay knows about this?

[thepunisher!]

Thanks to all as I went back into my history to reprint label. Be careful that you don't clear your cache and history to try a fix like some earlier people suggested. This is the only true fix I have found and what's worse you can't even manually void the label if you have no other options.

[buysaveenjoy]

I also can not track the packages. It gives me : We're unable to show the shipping status at this time. Please try again later.  So all my packages that went out yesterday and the day before show that are in transit but no other information. Most likely this is a USPS problem.

[zhjy47]

It took a couple of hours before USPS populated my labels on their website.