eBay

liawrig.nq8rdwqa3 · ‎07-31-2021

Two times this week I had buyers tell me their bowls & cups that I sold arrived broken. I do everything to secure these breakables. I put them in boxes. I wrap them in paper and bubble wrap and stuff with air pillows. Yet, the shippers still manage to break them....what else can I do? (don't tell me not to sell them)

yuzuha · ‎08-03-2021

Air pillows are great for non-fragile items that you just want to keep from rolling around in the box. I use them all the time for things like stuffed animals where I don't want them tossing around in the box during shipping, but you're right in the sense that they're absolutely useless for anything that's heavy or fragile. Their main purpose is to hold stuff still, not provide any sort of actual cushioning.

liawrig.nq8rdwqa3 · ‎08-04-2021

The Box in one picture was demolished.

releasethekraken_1 · ‎08-04-2021

@liawrig.nq8rdwqa3 wrote:
The Box in one picture was demolished.

As already stated, if the exterior of the box is damaged, that's a shipper issue. If not, it's a packing issue.

yuzuha · ‎08-04-2021

@releasethekraken_1 wrote:
@liawrig.nq8rdwqa3 wrote:
The Box in one picture was demolished.
As already stated, if the exterior of the box is damaged, that's a shipper issue. If not, it's a packing issue.

Well, that can also be a packing issue too if you leave voids in the box for it to get crunched in when other boxes get dropped on top of it, not from mishandling but from normal, routine processing.

lja440 · ‎08-05-2021

@releasethekraken_1 wrote:
@liawrig.nq8rdwqa3 wrote:
The Box in one picture was demolished.
As already stated, if the exterior of the box is damaged, that's a shipper issue. If not, it's a packing issue.

Not always. Voids within the box allow it to be easily crushed. Voids also cause the tape to fail.

I received a heavy Amazon box for my route yesterday. Amazon comes in on pallets to the Post Office. The box looked fine on the pallet. In the course of moving it just from the pallet to my area (3 feet), me scooting it another 4 to 5 feet because another box started leaking. Me getting it into the cart, moving it into my Jeep, and then from my jeep around 10 feet to a rolling cart. The one side had caved in, the tape (paper tape with strings in it)had split down the middle, the flap under my hand ripped and the bottom probably would have fallen out in another couple of steps. All this was not because it was 40 pounds but because voids inside the box allowed the contents to move.