12-23-2020 12:03 PM
I sent a buyer 2 items instead of 1 and they are willing to return the second item. I can't figure out how to send them a return label only, so they can send the extra item back. I am afraid that PayPal will refund the full amount if they file a return.
12-23-2020 12:11 PM
How refreshing it is to hear of such an honest buyer. The return of the extra item really isn't part of the original transaction. IMHO you should just purchase a label separately through PayPal, save it as a PDF, and send that to the buyer to print out. Be sure to put your own name and address as recipient.