Shipping

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delivery issues for a sheet set.

The matter regarding myself purchasing a sheet set for my disable brother with free delivery. I provided his address. I have payed for a lift chair recliner and it got right to him. I don't have time to wait for the sheet set to come to me and I take...

Never charged for shipping label

Hey, so I sold my first item recently, and it was delivered a couple days ago. I received my payment for it, including shipping credit, but I was never charged for the shipping label. My paypal info was in there to begin with, but the charge never ap...

Why does EBay automatically accept a buyers return request?

I sold 7 used puzzles and the buyer put in request to return one stating one piece was missing. My return policy is 14 days/buyer pays shipping.Issue is the puzzle she put request in for she already left me a positive feedback stating puzzle was comp...

Resolved! Feedback Removal doesn't seem right

I bought a pair of shoes and seller supplied tracking number that same day, but no movement was ever recorded. Days went by and still no movement so I contacted seller who said they'd check and get back to me but never did. I sent repeated notes with...

Partial Refund

How do I send a partial refund on an item that was returned. It was not a paypal purchase but it went through ebay.

Estimated delivery time does not match at all with the real shipping time

Hello, I live in Europe and here's my problem: I cant choose my local postal office for shipping option and they have 6-14 business days shipping time worldwide. Problem is that Ebay gives way too long estimated shipping time for my products, so whic...

Unable to receive my refund

I had a purchase cancelled by the seller and they state they have issued a refund. I find no method of seeing, let alone obtaining this "refund"! In addition, there is no mechanism available within Ebay to address this issue that I can find. No actua...

Ebay stilling my Money

Hi my name is Ahmad jalal I order a projector for 74 dollars and I'm a student that's alot of money to me you guys solving and solution sucks I have never got my package and they closed they case on me that they shipped it and the seller did not cont...

Seller sends seriously damaged CD, not the CD advertised.

Hi.I saw an eBay ad for a used CD costing £9.68 (not inexpensive) and bought it, but the CD that has arrived is seriously damaged. Attached are pics of: 1. The CD as shown on the eBay ad (no sign of the serious damage). 2. The description of the CD o...

Is it me or did Chinese sellers change locations?

I've noticed a lot of sellers that have reviews over a year old but according to their profile they have been a US member since early this year like may of 2020. That is not possible unless they changed their location to the states at that time but t...

Sellers fee's

Sold an item and shipped to MD ( in the US) and saw that i was charged $6.00 for international shipping. Called and was told that it does not matter where it was shipped but only where the person is from. RIPPED off and not the first time. They get t...

The Resolution center link PROMOTES the INAD Seller Metric!!!!

tyler@ebay, brian@ebay Good evening Gentlemen,I was helping an inexperienced Buyer process a return because they changed their minds ... so I told them to go to the Resolution Center link at the bottom of the page and use the Reason "changed my mind"...

Need advise on a return b

I had a buyer that bought a cb base station off of me for $130.00 dollars I stated in the description that it powers on but I do not have the capabillities to test fully and which I do not right now I am just starting to sell a few vintage base stati...

Sent wrong item and buyer returned EMPTY BOX. Please help

I made a mistake and sent a buyer the wrong game. I contacted him before it was delivered when I noticed the mistake and said I was very sorry, and asked him to ship it back for a refund or discount if he still wanted the correct one. He lost his min...

seller ask eBay step in resulting case CLOSED after RETURNING

. Got approval to return a defective diamond ring, from an experienced international seller. eBay notified that seller could not create return ship label.. seller said Pitney Bowes will REFUND shipping cost BEFORE return.. told seller that to claim f...