How to see if I bought insurance on a USPS label?
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08-10-2022 04:27 PM
Hi, sometimes I buy insurance when shipping USPS Parcel Select Ground, but not always. Is there a way to see if I had purchased insurance? I'm not seeing any info on this on the 'My eBay Shipping Labels' Page.
I see 'File a claim' as an option; oddly, it says not to file until much later this month.
Re: How to see if I bought insurance on a USPS label?
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08-10-2022 04:39 PM
Try tracking the package at the USPS website. At the bottom is a menu with 'product information' that gives the class of mail and if anything extra was added.
Re: How to see if I bought insurance on a USPS label?
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08-10-2022 04:56 PM
Hmm, it only shows the product 'Parcel Select', 'USPS Tracking' and that's it. But, an eBay agent just confirmed via chat that the package was insured.
So .. just noticed that other USPS Parcel Selects don't have a 'File Claim' option on the Shipping labels page. I guess that's how you can tell.
Re: How to see if I bought insurance on a USPS label?
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08-12-2022 08:27 AM
It has been a little while since I have purchased extra insurance on eBay but on the "your eBay label is ready" email at the bottom is the summary. When you purchase the additional insurance for any reason or class of mail it should show on the bottom of the email under the service summary.
Re: How to see if I bought insurance on a USPS label?
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06-19-2023 11:41 AM
I'm having the same issue and never receive emails from eBay. Why is this info not on the actual website and in my account? Are the intentionally trying to obfuscate the fact we bought insurance in a bid to prevent us from claiming it? This is highly sketchy.
Re: How to see if I bought insurance on a USPS label?
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09-28-2023 05:38 PM
This was very helpful, I was able to find a label this way. Thank you 🙏🏻
