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How to return an item when the return was closed accidentally

So I ordered some 02 sensors for my vehicle after researching multiple sites for the correct application.  When I found some that were reasonably priced, I clicked on the vehicle application verification links they had and it said this was the proper application for my vehicle, so I purchased them in Mid-April.  They just arrived yesterday and I tried to install them but the housing on the plug is not correct.  The seller sent me the wrong ones.  I clicked on the return an item link and then got a pop up telling me to pay and print a return shipping label.  Why?  The seller sent the wrong item, why should I have to pay.  So in haste, I clicked to close the return.  WHAT A MISTAKE THAT WAS!  I have not had to return an item before due to a Seller's mistake.  Now it looks like i'm out $85.00 because when I do try to go back to print a shipping label to return them (as the seller is refusing to pay return shipping), I get a message that my return has been closed and cannot be reopened.  I tried a different way and am now being told I cannot return the items.  Where is the justice in this?  What happened to buyer protection when the seller ships the wrong items?  Any suggestions?  I have $85.00 worth of parts I cannot use (oh yeah, Seller's one comment to me was "you can't use for anything?".  Hello........ Oxygen Sensors obviously can't be used for just anything.  

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How to return an item when the return was closed accidentally

I'm guessing when you opened the reason for the return you choose doesn't fit.  That's a remorse choice to which has you pay return shipping. You can't open another case with ebay.  If you paid with PayPal you can open a case there you will have to pay to return.  Or you can file with a cc if you paid that way 

“Birth certificates show that you were born. Death certificates show that you died. Photographs show that you have lived.” -Unknown
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How to return an item when the return was closed accidentally


@bentlerpride wrote:

I tried a different way and am now being told I cannot return the items.  Where is the justice in this?  What happened to buyer protection when the seller ships the wrong items? Any suggestions?


Before you open a dispute at PayPal, try to

Sign up to get Return Shipping on Us on the already-paid transaction.

 

Can you come back and update if this works for return shipping after the fact?

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