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How to get help if the case is closed

 
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We are here to help you; just ask

 
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We are here to help you; just ask

It rather depends on what the case was, where you filed it, and why it closed. If you could provide more detail, that would help get a more specific answer to your situation.

 

In general, however, if you have filed a case in eBay's resolution center and it has closed, you may be able to file the same or a similar case with PayPal. If you've tried that and it has closed, you could try filing a case with your credit/debit card company, assuming you used one for your purchase.

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