Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Resolved! EBay please fix the penalties for missing the 24 hour deadline if customer request item be held.

I hope that there is something that can be done about this as I am sure I am not the only one who has run into this problem. Last month a customer requested that I hold an item for several days before mailing because they were not going to be at home...

Yes I know I should know better! Scammed again ! Ranting

I buy a lot on ebay and have for years but this scam of not putting all items in the box Yet package shows delivered is a pain in my butt! Yes I have won claims in the past for this but it takes time and is a bit stressful because you always wonder w...

How does everyone like the global shipping plsn?

Refund not showing in paypal

i got a refund from ebay and it says i got the money in my activity but its not showing in my bank sccount or paypal balance.

Bank Overdraft Charges Because eBay Didn't Follow Refund Policy

Just putting this out here in case anyone else has had a similar experience or to maybe help prevent what happened to me from happening to you. I rec'd glowing feedback from a buyer I sold a vintage 60s faux fur coat to. A couple of days later, she s...

Resolved! Package Forwarding Return

I recently sold a mouse to a buyer who told me he was from Ukraine. I don't ship internationally. My first thought is to cancel the order, but when I check the address, I realize he is using a shipping forwarder in NJ. I figure I'll just try it out a...

Address Error

A buyer purchased an item from me and I am getting "There is a problem with the ship to address. Please amend this by clicking here" warning. It appears the problem is that the buyer put all of his address (e.g. suite number, box number, etc.) all on...

SELLER'S COMBINED SHIPPING RULE.... Need instructions on how to find it for editing the rule.

I am listing a single listing with multiple selections. The price and shipping cost is for one. I am willing to combine the items selected if the buyer wants more than one. I went to shipping and clicked "edit" for combined shipping but nothing happe...

Resolved! How to stop buyers from returning items when I don't want the item back!

I'm getting a little tired of paying for return shipping on items that aren't worth enough to justify the loss of both the original shipping cost AND the return shipping. You used to be able to simply give the buyer a refund and tell them they could ...

Buyer Return Items with Incomplete Address

First, I do NOT accept returns. I am selling my personal clothes in excellent condition with clear measurements, but this buyer bought 4 dresses anyway, tried on, thought 2 were too small on her, wanted to return them. I granted return, just not to c...

Resolved! What should I do next?

Hi,I am looking to get some opinion on what I should be doing next regarding my situation please. From looking around other topics regarding similar issues the views seem to differ. I don't want to mention too much as to give away what the item was o...

Can You Ship a Package the Day After the Label is Printed?

I know if you print a label on Sunday you can ship Monday. That's normal. But what if you print a label on Tuesday and ship the next day, Wednesday? Is that allowed by the PO? Allowed by ebay?

How to get help if the case is closed

How to return money if seller have not sent an item?

The seller have not sent the item Seal Kit due to problem with storehouse. But now He and I could not cancel the order because we waiting more then 1 month after order date 5 Feb. How can I refund money? ORDER DATE Feb 05, 2019, Seal Kit: Genuine BOS...

How do I get the best rate for Economy Shipping (USPS Parcel Select Ground)?

I have a heavy weight item posted for sale and selected Parcel Select Ground shipping. When I look at my listing it shows $15.61 Economy Shipping...? I have an offer for the item but I want to make sure the buyer will be paying the Parcel Select rate...