eBay

Bank Overdraft Charges Because eBay Didn't Follow Refund Policy

Just putting this out here in case anyone else has had a similar experience or to maybe help prevent what happened to me from happening to you. I rec'd glowing feedback from a buyer I sold a vintage 60s faux fur coat to. A couple of days later, she s...

Address Error

A buyer purchased an item from me and I am getting "There is a problem with the ship to address. Please amend this by clicking here" warning. It appears the problem is that the buyer put all of his address (e.g. suite number, box number, etc.) all on...

SELLER'S COMBINED SHIPPING RULE.... Need instructions on how to find it for editing the rule.

I am listing a single listing with multiple selections. The price and shipping cost is for one. I am willing to combine the items selected if the buyer wants more than one. I went to shipping and clicked "edit" for combined shipping but nothing happe...

Buyer Return Items with Incomplete Address

First, I do NOT accept returns. I am selling my personal clothes in excellent condition with clear measurements, but this buyer bought 4 dresses anyway, tried on, thought 2 were too small on her, wanted to return them. I granted return, just not to c...

Can You Ship a Package the Day After the Label is Printed?

I know if you print a label on Sunday you can ship Monday. That's normal. But what if you print a label on Tuesday and ship the next day, Wednesday? Is that allowed by the PO? Allowed by ebay?

How to get help if the case is closed

How to return money if seller have not sent an item?

The seller have not sent the item Seal Kit due to problem with storehouse. But now He and I could not cancel the order because we waiting more then 1 month after order date 5 Feb. How can I refund money? ORDER DATE Feb 05, 2019, Seal Kit: Genuine BOS...

How do I get the best rate for Economy Shipping (USPS Parcel Select Ground)?

I have a heavy weight item posted for sale and selected Parcel Select Ground shipping. When I look at my listing it shows $15.61 Economy Shipping...? I have an offer for the item but I want to make sure the buyer will be paying the Parcel Select rate...

Returned defective, No refund or communication from seller, no Button to ask ebay to step in, WHAT T

Ok so i bought an item from a seller. After a couple of days, it died and i messaged the seller and saying that it died and that i wanted to return the item for a refund. I never got a reply back from him. The seller has a 30 day return policy. Howev...

do not received the package

this package i do not received.i check it from the usps the package its return to the seller. i already send the mail to seller but he is not reply.

Reopen closed return

I accidentally had an item sent to my old address instead of my new address, so I asked for a refund so I can reorder it again with the right address. But sadly after I had set up a refund I panicked and accidentally closed my return and now I don't ...

USPS Shipping label created for 16 days...Are they lost my package?

Hi. I'm a noob buyer from South Korea. I bought something on April 2nd. And it was shipped on April 3rd.It was USPS First Class. But USPS Tracking site shows me shipping label created for 3 days.Well, I sent a message to seller. And seller told me th...