@regulatorfix wrote:
Just FYI, here is ebay's FAQ answer for lost GSP shipments:
Who is responsible if the item is lost or damaged?
As between your buyer and Pitney Bowes, risk of loss or damage to a GSP item shall transfer to your buyer from Pitney Bowes and/or its third party parcel processing service providers when the GSP item leaves the Global Shipping Center.
You might think @regulatorfix that you contracted herpes but that's not right, you're OK.
Instead, willing or not, your buyer is wholly responsible for the lost shipment they did not receive. It is up to them to firmly lodge an Item Not Received complaint against you to get a full refund.
When you see it, contact eBay to let them know that this is a GSP transaction, and it need to be handled by Pitney Boyles, that you've fulfilled your part of the bargain upon delivery to the GSP GSC.
