03-22-2018 09:47 PM
Hey. I purchased few $4 items and then received wrong items.
I asked to return the items to the seller and provided pictures of the items I received.
Seller approved RMA. What next?
I cannot find any way to contact the seller for him to provide shipping label or pay the expensive trackable shipping from my country to China.
I go to my purchase history and the item is not there anymore. I can't find it anywhere so I could contact the seller.
Then I go to eBay help to ask help, click the item I need help for and land to a page which says that my return is already accepted and no way to contact eBay.
What to do?
03-22-2018 10:05 PM
1. Call eBay and ask how to handle it. Tell them seller has not sent you a label or the funds to return the items.
2. send it back on your own dime WITH tracking (not feasible as it's really expensive)
3. throw it out and never buy from China again
For that amount of money? I would go with #3
03-23-2018 04:16 AM
I never return small dollar items. If there is an error, I contact the seller and ask them to correct the situation as they see fit. Almost always that results in a full refund without return. Sometimes an adjustment or partial refund.
I consider buying small dollar items to be somewhat of a gamble, no matter where the seller ships from. If they don't resolve and I end up eating it, I'm really not out much.
Some foreign sellers can take things very literally. If you ask to return, that's what they focus on without considering options like refund or replacement.
03-23-2018 05:14 PM
canyou find the listings in your resolution ?
Chinese seller cannot access USPS to give you a shipping label from USA to China,just like you cant go to China post and print a shipping label from China to USA.
so you have to print and pay your own labels or just move on,buy from US sellers.