Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

standard shipping using DHL

I have shipped many items and never had DHL as an option. It may be becasue I am from a small town and DHL is not available here. Anyhow, DHL for me is in no way standard. DHL takes forever to ship to US postal dirtribution center and then US post ta...

Question about item exchange

Hi eBay user, If i purchased something on eBay .Then i received that package and seller He sent wrong item to me .We made an exchange agreement each other about item was wrong .He apologized to me and he will give me 2 piece free for his mistake and ...

Pros and cons for shipping.

I have a choice to But USPS through MY Auctiva account, eBay or Pay Pal...What is the price differences IF ANY...I am NOT a top rated Seller and I am not striving for top Seller. Are services like stamps.com or other services cheaper? Sugar

Shipping case

So I sent a buyer his item he bought and it was sent. I provided him with tracking number and everything but one day he messaged me saying he hasn’t received his item and I checked the tracking and it said something like “problem delivering item addr...

UK's Guardian Paper "Ebay accused of failing its sellers as fraudulent buyers manipulate the system"

The drum beats concerning eBays handling or shall we say MIShandling of returns has now gone "public" - since "even a blind man" can see the problems with returns fraud is OUT OF CONTROL and is being ignored by eBay. Lets look at some highlights: "Re...

Bad sellers

I bought it 0ct 22 2017 the seller ..U$199,99 and U$29,99 shipping for delivered Oct 30 It doesnt arrive. I call Ebay ...the phone number they give me de seller isnt correct....I call back Ebay costume center they open a Claim...after 1 hour de selle...

Shipping costs

The estimated cost from eBay to ship was 5$ more than what it cost me to ship. Buyer asking for a refund of the difference. What is the policy on this?

recieved empty box from seller

Fairly new to eBay. I am used to buying and selling on (a different platform) decided to give e-bay a try and my first 2 transactions have turned into a complete nightmare. I would almost say a "JOKE" if it wasn't about my hard earned money. So..i am...

Shipping discount

I was responding to a thread earlier today, and another responder suggested that the seller share their shipping discount with the buyer. Do any of you do that? I do not. The only time I do share is if the buyer pays for eceonomy instead of priority ...

Buyer paid for item, then opened damaged or defective refund claim before I've shipped.

This headache keeps ramping up. I listed two lenses, descibed in detail with better than average photos. I even linked to a video on my youtube channel that was filmed with said lens. Auction went well and had 15 bids. The winning bidder paid in I th...

Opa Locka package sitting 3 days now

9400109699939784549696 first class was mailed a week ago

Did Seller Give Me a Black Mark?

So I bought an item from a seller with just 23 feedback score (yeah I know, my bad!) but had 100% positive. Guess I figured everyone has to start somewhere. Items shipped normally and I started watching the progress of the package via UPS tracking. I...

Why is USPS tracking information different via Ebay than the USPS website?

I am having an issue with a buyer. They purchased an item, I shipped it 20 minutes later, three HOURS later they filed a claim with paypal saying items wasn't received or was different than ordered. Anyway, so the tracking info. USPS tracking via eba...

Where did my question go?

I asked a question and it has completly disappeared. I am so fed up of ebay right now.

Combined Priority shipping doubles the weight, but not size of package/box. Can I change this?

(***I posted this earlier today in the "Knowledge Base" section, under shipping and returns, and got nothing.. so I'm re-posting it in "Discussions"... hope that's okay.) Wondering if there is an easy fix for this, I've had this happen before. I'm in...