Shipping

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Brand New Sealed prepaid phone buyer wants refund

Hi!This has been probably ask before a lot but I would like a personal advice. I SOLD A brand new factory Sealed prepaid phone and the buyer open a return saying that “They just didnt like it and that the WIFI is not working and low speaker when maki...

Resolved! Feedback harrassment

Bought a pandora ring and the listing stated it was a diffrent size to what it actually was when it arrived. I contacted the seller the day it arrived and sent a photo of the ring size (which was shown on the side of the ring). Seller responded and t...

Charged me 200 euros for transport without telling

So basically I bought a Samsung Galaxy S8+ from Taiwan that was 587.40 euros plus 8.10 euros shipping,so a total of 595.50 euros.I bought it with my credit card and the shipping lasted 6 days.On arrival the man carrying my phone from a company called...

International Buyer is asking to switch from GSP to USPS because it is too expensive

HelloIs this fishy or what? Buyer (China, only five reviews, on ebay since 2015) first agreed to use GSP (this is my first time using it), now he asked me to change to USPS because GSP is too expensive, I think that I can't do that, I'm correct? He i...

Got item, dont like, want to send back, how much refund i get

Got the item that i dont like, looked better from pictures.Payd £29.85 for item and £8.75 for postage.If i return item in 14 days, how much refund i get?

Seasonal pet peeve -- buyer buys, then asks how to pay more to get by Christmas

A buyer bought something with "Free Shipping," and paid. Then I see the dreaded "note to seller." "Is there a way I can pay more for shipping to get it here before Christmas?" At this point I just got back from the Post Office today. This thing is si...

3 days USPS has ignored a pickup

I had a pickup scheduled for Friday. It didn't get picked up. No email, no anything.I had a pickup scheduled for Saturday. It didn't get picked up. No email, no anything. yesterday I had the pick up scheduled and got the email that they were picked u...

Fedex direct signature required vs adult signature required, Which one do I need?

I sold an item that requires a signature and will be shipping by Fedex. There are 2 options, direct signature required vs adult signature required, Direct signature required (shows no aditional fee) or adult signature required (which adds $5.50). My ...

Stop Asking Stupid Questions Like Where Is My Package

A lot of people had once asked me about "Where is my package?", "Why there is no update for two weeks?", "What is wrong with my package?", "When can I receive my package?", "What is the estimated delivery date of my package?" and so on. And now think...

Seller lied about mailing replacement

I bought an i Flash Drive from a (less than honest) xianghuistoreonline (Mi Jie Su); which is a China seller. The item was defective and I emailed the seller and he said he could resnd a new or refund. I really wanted the item so I said resend. Also,...

Seller has 10 days to issue refund?

I recently returned a ring that was grossly misrepresented as antique, it was nearly new, Rose gold, it was sterling silver with yellow gold plating, and rubies, which were fake garnets. When I got the ring, I saw that it was clearly marked "925". Se...

Resolved! Seller wants return shipped to different address (already refunded)

I know there are a lot of posts like this but none really similar to mine. The seller refunded me through PayPal. He then asked me through eBay messages, not resolution center, to return to a different address than what he sent the item from. Am I sa...

Do I still have seller protection from ebay & paypal if I ship to a different non verified address?

My buyer sent a message asking me to ship to a different address than the one on file through ebay. He paid with paypal, but also this is not a verified address through Paypal either. I called ebay customer service and they said it's ok to ship to a ...

Unable to deliver item, problem with address?

I was checking the tracking info on one of my orders I shipped, and said "Unable to deliver item, problem with address". What does that mean? The buyer hasn't contacted me about it. Should I expect an INR case to be opened? I would hate to refund on ...

Misleading shipper location

I purchased a shirt because it showed the seller was located in the US and since we're moving soon, I wanted the assurance of getting it faster. If I hadn't cared about where it was coming from, there were other shirts I liked better. Now, I found ou...